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About

Boost your business with a trusted hospitality solution. Finally, a program made by and for hoteliers. Improve profitability, streamline orders, manage orders from different platforms, and much more. Solution for the hotel industry whether you are a small establishment or a group with more than 20 establishments. Intuitive, fast, and reliable. With more than 100 features, it fits perfectly your needs. Reduce errors, streamline orders and improve your service. Save time, increase your average ticket and charge everything you serve. Make life easier for your waiters. Control billing, occupancy, invitations, discounts, and much more in real-time, from your mobile or computer, wherever you are. Have the peace of mind of knowing what is happening in your business even if you are not there. Menu changes, prices or offers, wherever you are. Control your suppliers with digitized invoices and delivery notes.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality businesses and restaurants in need of a solution to manage orders and streamline their operations

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€25 per month
Free Version
Free Trial

Pricing

$49.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Miss Tipsi
Spain
www.misstipsi.com

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

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Prefectos

Prefectos

Prefectos EPOS
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Union
PAR

PAR

PAR Technology

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

Flipdish
7shifts
Ameego
Atlas Direct Tips
COGS-Well
Craftable
Givex
HubWorks Retail Task Management System
INTELITY
Maestro PMS
Mapal Culture Suite
MarketMan
Push Operations
Shogo
Twilio
Venga
WISK
WebRezPro
Yellow Dog Inventory
Zip Forecasting

Integrations

Flipdish
7shifts
Ameego
Atlas Direct Tips
COGS-Well
Craftable
Givex
HubWorks Retail Task Management System
INTELITY
Maestro PMS
Mapal Culture Suite
MarketMan
Push Operations
Shogo
Twilio
Venga
WISK
WebRezPro
Yellow Dog Inventory
Zip Forecasting
Claim Miss Tipsi and update features and information
Claim Miss Tipsi and update features and information