Mentor

Mentor

Custom Solutions Group
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About

Mentor is a one-on-one customer feedback platform that makes creating positive customer experiences easy. Thriving businesses are built by happy customers, and happy customers are created through personalized interactions. Mentor allows you to collect, track, and analyze customer feedback in real time so you can address customer concerns directly and immediately. Get context on your customer’s situation and filter feedback based on specific incidents. Our advanced AI technology analyzes customer emotion and categorized feedback as positive, negative, or neutral. Customers can leave feedback in multiples ways, whether it’s an open text box, survey, image, or video. Mentor goes beyond the standard customer satisfaction survey. Our platform offers fact-based, customer-driven data that helps you identify specific customer experiences for a personalized solution.

About

MentorCity is a comprehensive and intuitive online mentoring software cultivating the future of organizations and individuals through the power of connections and relationships. Specifically created for associations, companies, and schools, MentorCity assists in member engagement, leadership development, succession planning, and diversity and inclusion strategies. Serving as a powerful personal development tool, MentorCity helps organizations save time and money by lessening matching responsibilities and allowing program administrator to focus their efforts on building a mentoring culture that achieves exceptional results. business mentoring software, corporate mentoring software, mentoring platform, mentoring platform software, mentoring software, online mentoring platform

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations searching for a Training solution

Audience

MentorCity works best for associations, companies, and schools

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Don't hesitate to get in touch with us for pricing information.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • MentorCity is an incredible platform backed by an equally amazing team. Our organization has some very specific needs, and we were fortunate to find a solution that could be customized so extensively. The team has been consistently patient, responsive, and helpful throughout the process.
  • This user-friendly interface made it incredibly easy to match with mentors, share documents, upload videos, and keep all communications within the platform. The seamless integration of these features ensured a smooth and efficient user experience, making it a top choice for our member seeking mentorship opportunities.
  • Ensuring alignment between provided options and participant preferences. Incorporating built-in features for messaging, video usage, meeting scheduling, and calendar synchronization. Delivering robust tracking and reporting capabilities.
  • The platform is so user friendly, comprehensive, and makes managing our Mentor Program effortless. We at CFA Society San Diego can't say enough positive things about the product. And not just the product. The customer service is stellar, white glove service that is par to none. Any time I have questions or concerns, I receive a helpful response almost immediately. It's been such a positive experience and we look forward to continuing our relationship with MentorCity.
  • This is an excellent mentoring platform that ensures a formal structure and process to meet the objectives of the participants. The program engages the participants and enables administrative oversight and direction. The group mentoring function facilitates exchange of resource materials and ideas to support group learning and development objectives. The administrative guidance and support provided by the MentorCity team was consistently responsive and helpful

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Custom Solutions Group
United States
www.csgglobal.com

Company Information

MentorCity
Founded: 2011
Canada
mentorcity.com

Alternatives

Alternatives

Mentornity

Mentornity

Mentornity LLC
Mentoring Complete

Mentoring Complete

Mentoring Complete

Categories

Categories

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Coaching Features

Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Human Resources Features

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Learning Experience Platforms Features

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Mentoring Features

Action Item Tracking
Appointment Scheduling
Billing & Invoicing
Client Management
Course Management
Goal Management
Mentor Matching
Program Management
Progress Tracking

Succession Planning Features

"What If" Scenarios
360 Degree Feedback
Career Development
Competency Scale
Employee Profile
Goal Management
Organizational Charting
Performance Management
Recruiting Management
Succession Management

Talent Management Features

Career Development Planning
Compensation Management
Competency Management
Employee Lifecycle Management
Goal Setting / Tracking
Job Description Management
Onboarding
Performance Appraisal
Recruiting Management
Succession Planning
Training Management

Integrations

Google Calendar
Microsoft Outlook
Microsoft Teams
Salesforce
Stripe
Zoom

Integrations

Google Calendar
Microsoft Outlook
Microsoft Teams
Salesforce
Stripe
Zoom
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