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About

Menaela is an AI-first practice management system built for solo practitioners and small clinics. Instead of adding a chatbot to a separate PMS, Menaela combines the underlying clinic system with a conversational practice manager. Staff can find patients, check availability, book or move appointments, work with leads, review clinic information and complete permitted operational tasks through the UI, chat or voice. Patient communications can use the same provider, service, pricing and scheduling context, while AI Scribe turns recorded consultations into editable draft medical notes for clinician review and signing. Permissions, clinic rules and authoritative data remain in the application rather than in the model, so AI can interpret intent without becoming the source of truth.

About

Zedmed is an all-in-one practice management software designed to streamline workflows for busy medical practices in Australia. Whether you're a general practitioner (GP), specialist, or allied health professional, Zedmed offers a scalable solution to improve efficiency and patient care. Centralised platform: Manage appointments, billing, communication (including SMS recall!), and clinical data all within one user-friendly interface. Cloud or on-premise: Choose the deployment option that best suits your practice's needs – access Zedmed from anywhere with the cloud version, or enjoy the enhanced data security of on-premise installation. Focus on patient care: Zedmed empowers doctors with features like chronic disease management tools, My Health Record integration, and pathology/radiology results viewing. Boost practice productivity: Streamlined appointment scheduling, telehealth capabilities, and inventory management free up valuable time for staff.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Solo practitioners, small clinics, clinic owners and practice managers

Audience

Healthcare and Allied healthcare workers interested in a full-featured, powerful and easy to use practice management application

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$399/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 4.0 / 5
design 3.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I have used Zedmed for over 20 years, (and also Genie, GENTU, and Clinic to Cloud ). Zedmed continues to stand out as an easy to use product. We recently moved to Zedmed Cloud, which had some hiccups but now is running well.
  • As a GP - it has very detailed access to MHR - that integrates with things like prescriptions and pathology results. Still very clunky.

Cons

  • Support can be slow to respond , compared to the past, but is overall not too bad.
  • The support is abysmal. The documentation is abysmal. Inherent design leads to likelihood of very poor notes from clinicians, To write a script is 7 clicks (each script!!!!), bugs like the Appointment window will pull up the wrong patient file (not kidding). You can’ t resent an script as an email or SMS (its a one time thing). Things like - it doesn’t recognise previous scripts (I think the name changes by a ‘.’ or a ‘ ‘ and it can’t find it) I have whinged and complained. I suspect the only reasons it is group wide is a) the owner - 1 -its all he is used to 2 - its the cheapest

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Menaela
Israel
menaela.com

Company Information

Zedmed
Australia
www.zedmed.com.au

Alternatives

Alternatives

OraCore AI

OraCore AI

OraCore AI, LLC
Appointik

Appointik

Samrith Technologies
Appointik

Appointik

Samrith Technologies

Categories

Categories

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Integrations

HealthLink Not Supported
Heidi Health Not Supported
ScribeHealth Not Supported
Tyro EFTPOS Not Supported

Integrations

HealthLink Supported
Heidi Health Supported
ScribeHealth Supported
Tyro EFTPOS Supported
Claim Menaela and update features and information
Claim Menaela and update features and information
Claim Zedmed and update features and information
Claim Zedmed and update features and information