Member365 vs. xCatalyst Comparison


Member365	xCatalyst ESX	+	+
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About Member365 understands that technology isn't always easy to handle. Anyone who has dealt with confusing spreadsheets, software programs, payment processing and many important matters that come with having an association knows how crucial it is to have a reliable resource to lean on. Let Member365 be the support system you've been looking for!		About xCatalyst is more than just association management software. It is a single platform completely integrating your association database and member activities with your website. XCATALYST streamlines both front end and back-office operations. Members can easily enroll, renew, register and pay for events, and update profiles. XCATALYST , also, includes the ability to deliver virtual events, courses and meetings online via our xCatalyst LMS and integration with current webinar providers, BigMarker, GoToWebinar, GoToTraining. ESX is a world leader in providing association, events & courses, memberships, chapters, committees, communities, job board, call for papers, voting, donations, voting, eCommerce, discussion forums, websites, faculty information system (FIS), dedicated mobile event app software used by small - large associations, universities & organizations.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Member365 is a fully suited to support organizations of all sizes, particularly Small to Medium.		Audience Small to large associations, universities and organizations.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $279 Monthly commitment Free Version Free Trial		Pricing $250.00/month Starts at $250/month Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.2 / 5 features 4.5 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros ESX customizes the implementation for each customer to meet their specific needs. They are always available to discuss new ideas and solutions as the organization's needs change over time. The various modules allow the association to run most of its operations from one central database, including memberships, events, donations, electronic mailings, and website. Users can log in to manage their own information and access members-only benefits. Downtime is pretty much non-existent. ESX uses a ticket system to keep track of support requests, and the staff are easily reachable. xCatalyst works well overall. There are some quirks, but for the money, it works very well. We've had very few issues, and when we have, they are quick to help us. - Includes initial setup and staff training - Has specialized add-on modules to the content management system like eCommerce for courses or eCommerce for items. - Not a new company or system, so you get assurance of product quality and company stability - Easy to work with all areas of their staff - sales to technical to support - Fair pricing Quick response time. Always there when you're in a bind! They make changes throughout the year to make it as easy as possible for the user. The staff is patient and extremely helpful! Cons Because the system is an all-in-one system, it may be a little clunky as you work to make it fit your needs without doing all-out customizations. The custom reporting is robust but complicated. A WYSIWYG editor is available for people without much HTML experience, but web folks will probably find it frustrating and will work outside of it as much as possible. Low priority support tickets can get pushed to the bottom of the queue and take a long time to be resolved. It isn't perfect, but there are workarounds that allow us to get what we need. It does lack some features of much more expensive programs, but does great for the price. - Takes a little time to learn all the areas of the add-on eCommerce for courses module, but they include some staff training, so not an issue NONE. I am not a computer guy. When I got this job, I was most concerned about learning this new software-database system. They provided an excellent training program for me and a customer service rep who always answered my questions. No cons for me.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Member365 Founded: 1997 Canada member365.com		Company Information ESX Founded: 1995 United States www.esxinc.com
Alternatives Findjoo		Alternatives ClubExpress
WildApricot Personify		Impexium
Raklet		Fonzip
Fonzip		Findjoo
ToucanTech View All		Neon CRM Neon One View All
Categories Alumni Management Association Management Fundraising Membership Management Nonprofit		Categories Association Management Continuing Education Donation Management Event Management Learning Management Systems (LMS) Membership Management
Association Management Features Chapter Management Committee Management Dues Management Election Management Email Marketing Event Management Financial Management Fundraising Management Jobs Board Member Communities Member Directory Member Portal Membership Management Website Management Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Show More Features Alumni Management Features Event Management Fundraising Management Jobs Board Mailing List Management Member Accounts Member Communities Member Directory Member Portal Membership Management Website Management Fundraising Features Alumni Management Auction Management Campaign Management Contribution Tracking CRM Donor Management Event Management Gift Matching Management Grant Management Membership Management Mobile Giving Payment Processing Pledge Management Prospect Management Raffles / Lotteries Recurring Giving Volunteer Management Nonprofit Features Accounting Committee Management Donor Management Dues Management Event Management Fundraising Management Member Database Membership Management Social Media Management Volunteer Management		Association Management Features Chapter Management Committee Management Dues Management Election Management Email Marketing Event Management Financial Management Fundraising Management Jobs Board Member Communities Member Directory Member Portal Membership Management Website Management Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Show More Features Event Management Features Attendee Management Badge Management Conferences / Conventions Exhibit / Vendor Management Gamification Room Block Management Social Media Promotion Sponsorship Management Surveys & Feedback Ticketing Volunteer Management Weddings / Parties Learning Management Systems (LMS) Features Academic / Education Asynchronous Learning Blended Learning Built-In Course Authoring Corporate / Business Customizable eCommerce eLearning Companies Gamification Learner Portal Mobile Learning Open Source SCORM Compliance Synchronous Learning Video Conferencing
Integrations Authorize.Net BigMarker Constant Contact GoTo Training GoTo Webinar LinkedIn Mailchimp PayPal Plixer Replicator QuickBooks Online SmarterU LMS Stripe WordPress Worldline Zapier Zoom Show More Integrations View All 6 Integrations		Integrations Authorize.Net BigMarker Constant Contact GoTo Training GoTo Webinar LinkedIn Mailchimp PayPal Plixer Replicator QuickBooks Online SmarterU LMS Stripe WordPress Worldline Zapier Zoom Show More Integrations View All 11 Integrations
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