Member365 vs. xCatalyst Comparison


Member365	xCatalyst ESX	+	+
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About Member365 understands that technology isn't always easy to handle. Anyone who has dealt with confusing spreadsheets, software programs, payment processing and many important matters that come with having an association knows how crucial it is to have a reliable resource to lean on. Let Member365 be the support system you've been looking for!		About xCatalyst is more than just association management software. It is a single platform completely integrating your association database and member activities with your website. XCATALYST streamlines both front end and back-office operations. Members can easily enroll, renew, register and pay for events, and update profiles. XCATALYST , also, includes the ability to deliver virtual events, courses and meetings online via our xCatalyst LMS and integration with current webinar providers, BigMarker, GoToWebinar, GoToTraining. ESX is a world leader in providing association, events & courses, memberships, chapters, committees, communities, job board, call for papers, voting, donations, voting, eCommerce, discussion forums, websites, faculty information system (FIS), dedicated mobile event app software used by small - large associations, universities & organizations.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Member365 is a fully suited to support organizations of all sizes, particularly Small to Medium.		Audience Small to large associations, universities and organizations.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $279 Monthly commitment Free Version Not Supported Free Trial Supported		Pricing $250.00/month Starts at $250/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 4.8 / 5 ease 4.2 / 5 features 4.5 / 5 design 4.2 / 5 support 5.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros ESX customizes the implementation for each customer to meet their specific needs. They are always available to discuss new ideas and solutions as the organization's needs change over time. The various modules allow the association to run most of its operations from one central database, including memberships, events, donations, electronic mailings, and website. Users can log in to manage their own information and access members-only benefits. Downtime is pretty much non-existent. ESX uses a ticket system to keep track of support requests, and the staff are easily reachable. xCatalyst works well overall. There are some quirks, but for the money, it works very well. We've had very few issues, and when we have, they are quick to help us. - Includes initial setup and staff training - Has specialized add-on modules to the content management system like eCommerce for courses or eCommerce for items. - Not a new company or system, so you get assurance of product quality and company stability - Easy to work with all areas of their staff - sales to technical to support - Fair pricing Quick response time. Always there when you're in a bind! They make changes throughout the year to make it as easy as possible for the user. The staff is patient and extremely helpful! Cons Because the system is an all-in-one system, it may be a little clunky as you work to make it fit your needs without doing all-out customizations. The custom reporting is robust but complicated. A WYSIWYG editor is available for people without much HTML experience, but web folks will probably find it frustrating and will work outside of it as much as possible. Low priority support tickets can get pushed to the bottom of the queue and take a long time to be resolved. It isn't perfect, but there are workarounds that allow us to get what we need. It does lack some features of much more expensive programs, but does great for the price. - Takes a little time to learn all the areas of the add-on eCommerce for courses module, but they include some staff training, so not an issue NONE. I am not a computer guy. When I got this job, I was most concerned about learning this new software-database system. They provided an excellent training program for me and a customer service rep who always answered my questions. No cons for me.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Member365 Founded: 1997 Canada member365.com		Company Information ESX Founded: 1995 United States www.esxinc.com
Alternatives Findjoo		Alternatives ClubExpress
WildApricot Personify		Impexium
Raklet		Fonzip
Fonzip		Findjoo
ToucanTech View All		Neon CRM Neon One View All
Categories Alumni Management Supported Association Management Supported Fundraising Supported Membership Management Supported Nonprofit Supported		Categories Association Management Supported Continuing Education Supported Donation Management Supported Event Management Supported Learning Management Systems (LMS) Supported Membership Management Supported
Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Supported Fundraising Management Supported Jobs Board Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Fundraising Features Alumni Management Supported Auction Management Not Supported Campaign Management Supported Contribution Tracking Supported CRM Supported Donor Management Supported Event Management Supported Gift Matching Management Not Supported Grant Management Not Supported Membership Management Supported Mobile Giving Supported Payment Processing Supported Pledge Management Not Supported Prospect Management Supported Raffles / Lotteries Not Supported Recurring Giving Supported Volunteer Management Not Supported Nonprofit Features Accounting Not Supported Committee Management Supported Donor Management Supported Dues Management Supported Event Management Supported Fundraising Management Supported Member Database Supported Membership Management Supported Social Media Management Not Supported Volunteer Management Supported		Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Supported Fundraising Management Not Supported Jobs Board Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Membership Management Features Application Management Supported Automatic Renewals Not Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Show More Features Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Not Supported Social Media Promotion Not Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Not Supported Weddings / Parties Not Supported Learning Management Systems (LMS) Features Academic / Education Supported Asynchronous Learning Not Supported Blended Learning Not Supported Built-In Course Authoring Not Supported Corporate / Business Not Supported Customizable Not Supported eCommerce Not Supported eLearning Companies Not Supported Gamification Not Supported Learner Portal Not Supported Mobile Learning Not Supported Open Source Not Supported SCORM Compliance Not Supported Synchronous Learning Not Supported Video Conferencing Not Supported
Integrations Authorize.Net Supported BigMarker Not Supported Constant Contact Not Supported GoTo Training Not Supported GoTo Webinar Not Supported LinkedIn Not Supported Mailchimp Not Supported PayPal Not Supported Plixer Replicator Not Supported QuickBooks Online Not Supported SmarterU LMS Supported Stripe Supported WordPress Supported Worldline Supported Zapier Supported Zoom Not Supported Show More Integrations View All 6 Integrations		Integrations Authorize.Net Supported BigMarker Supported Constant Contact Supported GoTo Training Supported GoTo Webinar Supported LinkedIn Supported Mailchimp Supported PayPal Supported Plixer Replicator Supported QuickBooks Online Supported SmarterU LMS Not Supported Stripe Not Supported WordPress Not Supported Worldline Not Supported Zapier Not Supported Zoom Supported Show More Integrations View All 11 Integrations
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