Medsender vs. eGoldFax Comparison


Medsender	eGoldFax	+	+
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About HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date.		About eGoldFax revolutionizes faxing by eliminating the need for a traditional phone line, offering a convenient and versatile solution for sending and receiving faxes. Whether you're using a desktop computer, a multi-function printer (MFP), or even a mobile device, eGoldFax ensures effortless fax communication. With eGoldFax, the possibilities are endless. Incoming faxes can be effortlessly redirected to an email address, a network folder, or a printer, providing the flexibility to access and manage your faxes in a way that suits your workflow. eGoldFax has forged partnerships with renowned Multi-Function Product providers, solidifying its position as a leading fax solution. By collaborating with industry giants such as Sharp, Kyocera, Xerox, Konica Minolta, Canon, HP, Ricoh, Lexmark, and more, eGoldFax ensures seamless integration with a wide range of MFPs. eGoldFax helps organizations become compliant with regulations such as HIPAA, GDPR, PCI, FERPA and more.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare organizations looking for a HIPAA compliant faxing, email, SMS, forms, and signatures embedding solution to automate their communication		Audience All industries including healthcare, financial services, education, local government and more that need an easy to use fax solution for sending, receiving and automatically routing incoming faxes
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $99 per month No contracts or commitments Free Version Not Supported Free Trial Supported		Pricing $29.99 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.8 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros I like the aesthetics. I like the ease of use. I like the multifunction PDF editor and organizer that is with in the system. I like the intuitive thought that is behind the design of the system. I like the organizational components that the system offers I like the time and money that is saved for my employees and pocketbook by utilizing Medsender. The ability to store & access files in a software with patient names and date of birth is like no other. We are able to utilize the incoming faxes as a working queue of what is pending vs complete. We also utilize the uploaded faxes to store fillable forms. It is so simple and quick to upload, modify or sign documents in Medsender. The AI features are awesome! It is accessible from anywhere and the customer service response time is fantastic. The development team is constantly making improvements to the platform, making an already amazing product even better! Medsender has made so our clinic processes so much smoother, easier, and faster. Medsender has been extremely reliable - we have not had any issues with performance since we signed on. Because Medsender integrates directly with our online EHR, we are able to send consultation reports/records/notes etc to other providers so easily and securely. This functionality alone cuts this process steps down from about 10 steps to 4 steps. In addition, because Medsender can all faxes coming in... we have been able to switch to a VOI Phone System program that is quite a bit cheaper! Medsender definitely pays for itself and is one of the best tech investments that my company has made. We use this product across 4 locations and receive dozens of faxes electronically each day. Medsender makes it extremely easy to track, locate and forward these documents. We can do faxing for all our locations from one central database. Medsender’s website is very user friendly! Medsender has saved me so much time and energy by eliminating my need for a fax machine.		Pros & Cons from Real Users Pros I like that I have specific people to work with when it coms to support. They are quick to respond and very helpful. The setup of our system went very quick and end users had a very small learning curve. I have 23 buildings using this and very minimal support calls once implemented. Cons I would like to be able to upload my own cover pages, other than that I can't think of any other negatives.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Medsender United States medsender.com		Company Information eGoldFax Founded: 1980 United States www.egoldfax.com
Alternatives eGoldFax		Alternatives iFax
WestFax		Fax.Plus Alohi
Fax.Plus Alohi		WestFax
QliqCHAT HIPAA-Compliant Texting QliqSOFT		Medsender
TigerConnect View All		Golduxe EA Golduxe View All
Categories Clinical Communication and Collaboration Supported Fax Server Supported HIPAA Compliance Supported HIPAA Compliant Messaging Supported Online Fax Supported		Categories Fax Server Supported HIPAA Compliance Supported Online Fax Supported
Fax Server Features Archiving & Retention Supported Automated Routing Supported Delivery Management Supported Email to Fax Supported Fax to Email Supported FoIP Supported Whitelisting / Blacklisting Supported HIPAA Compliance Features Access Control / Permissions Supported Audit Management Supported Compliance Reporting Supported Data Security Supported Documentation Management Supported For Healthcare Supported Incident Management Not Supported Policy Training Not Supported Remediation Management Not Supported Risk Management Not Supported Vendor Management Not Supported Online Fax Features Alerts / Notifications Supported Cloud Storage Supported Electronic Signature Supported Fax via Email Supported HIPAA Compliant Supported Large File Support Supported Local Phone Numbers Supported Mobile Access Supported Toll Free Numbers Supported		Fax Server Features Archiving & Retention Supported Automated Routing Supported Delivery Management Supported Email to Fax Supported Fax to Email Supported FoIP Not Supported Whitelisting / Blacklisting Not Supported HIPAA Compliance Features Access Control / Permissions Supported Audit Management Supported Compliance Reporting Supported Data Security Supported Documentation Management Supported For Healthcare Supported Incident Management Not Supported Policy Training Not Supported Remediation Management Not Supported Risk Management Not Supported Vendor Management Not Supported Online Fax Features Alerts / Notifications Supported Cloud Storage Supported Electronic Signature Not Supported Fax via Email Supported HIPAA Compliant Supported Large File Support Supported Local Phone Numbers Supported Mobile Access Supported Toll Free Numbers Supported
Integrations AdvancedMD Supported Azalea EHR Supported CareCloud Supported CareLogic Supported CharmHealth Supported DrChrono Supported Harris CareTracker Supported MedicsCloud EHR Supported Microsoft SharePoint Supported ModMed Supported NextGen Healthcare EHR Supported Nymbl Supported Practice Fusion Supported PrognoCIS Supported SimplePractice Supported Tebra Supported WebPT Supported athenaClinicals Supported eClinicalWorks Supported Show More Integrations View All 27 Integrations		Integrations AdvancedMD Not Supported Azalea EHR Not Supported CareCloud Not Supported CareLogic Not Supported CharmHealth Not Supported DrChrono Not Supported Harris CareTracker Not Supported MedicsCloud EHR Not Supported Microsoft SharePoint Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Nymbl Not Supported Practice Fusion Not Supported PrognoCIS Not Supported SimplePractice Not Supported Tebra Not Supported WebPT Not Supported athenaClinicals Not Supported eClinicalWorks Not Supported Show More Integrations View All 2 Integrations
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