Paragon

Paragon

Paragon Software Systems
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About

MediRoutes is a cloud-based fleet management software designed specifically for Non-Emergency Medical Transportation (NEMT) providers. Since 2008, MediRoutes has been trusted to streamline operations with real-time dispatching, automated scheduling, billing, detailed reporting, and seamless API integrations. Our platform enhances efficiency and reliability by optimizing routes, providing real-time fleet visibility, and simplifying payer integrations. Advanced scheduling algorithms reduce wait times, improve on-time performance, and ensure seamless patient transportation coordination. We integrate with all major US brokers, making it easier to manage even the most complex transportation needs. Whether you're a small operator or managing a large fleet, MediRoutes helps save time, cut costs, and deliver exceptional service. With a proven track record of innovation and industry leadership, MediRoutes is the trusted solution for your NEMT operations.

About

We develop, implement and support routing and scheduling software that is proven to meet the daily challenges of transport operations across the globe. Delivery operations are now too complex to plan manually. Even the simplest operation can have hundreds of variables, making it difficult to manage costs, maximize performance and meet customer expectations. Whether you are delivering to stores, offices, homes or other locations, Paragon’s routing and scheduling software can help you manage complex daily planning operations with the creation of robust and achievable transport plans that maximize the use of all of your drivers and your vehicles. And when you’ve finished daily live planning and route optimization, you can use the same Paragon software to conduct strategic planning to identify further savings, customer service improvements or model future business growth.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Designed specifically for Non-Emergency Medical Transportation (NEMT) providers

Audience

Organizations interested in advanced routing and scheduling software

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$70/vehicle/month
Contact us for more details.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.2 / 5
design 4.2 / 5
support 4.1 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • I absolutely love the new rollout of the mobile web version! It’s so easy to use, and I can access everything I need on the go, no matter what device I’m using. Whether I’m on my phone, tablet, or laptop, the experience is seamless and user-friendly. The design is sleek, intuitive, and responsive, which makes navigating through the software a breeze while I’m out in the field. Being able to manage everything so easily, without being tied to a desktop, has really improved my workflow. It’s perfect for staying connected and on top of things, no matter where I am. This new feature is a total game-changer, and I’m excited to see how it continues to evolve!
  • Love how easy it is to use. Love being able to log in and see where all my vans are at anytime i want.
  • It is very simple and easy to use; with many tools to make scheduling & dispatching more efficient. You are able to use this any time you have a device at your fingertips - which is a business owner or operators dream come true.
  • Ease of sync with brokers and it can handle all types of transportation needs and services from limo, to school bus, to NEMT, to EMS.
  • MediRoutes makes it easier to adjust the trips also see the closest driver. I love that we can plan trips for next day and let MediRoutes set the route.
  • MediRoutes works well for what we need and offers an integration with our trip vendor which is very helpful.
  • I like easily accessing client information and easily seeing the drivers, their routes and the option for seeing where all drivers are.
  • MediRoutes is user-friendly and intuitive. It's easy to train people on, and they are always adding new features and improvements. I find scheduling same-day and future rides easy. it's easy to view what the route looks like, and with the ETAs you can tell if something will not work.
  • App is easy to use for our drivers. API with Modivcare and MTM for the most time work very consistently.
  • Fairly ease to use and the price is good. Boots up quickly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

MediRoutes
Founded: 2008
United States
www.mediroutes.com

Company Information

Paragon Software Systems
Founded: 1991
United Kingdom
www.paragonrouting.com

Alternatives

Alternatives

NovusMED

NovusMED

Momentm
LogiNext Mile

LogiNext Mile

LogiNext
Maxoptra

Maxoptra

MaxOptra

Categories

Ambulatory Supported
NEMT Supported
Route Planning Supported

Categories

Fleet Management Supported
Last Mile Delivery Supported
Route Planning Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Supported
Import / Export Data Supported
In-Vehicle Hardware Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Fleet Management Features

Dispatch Management Not Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Not Supported
Maintenance Management Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Supported
Work Order Management Not Supported

Integrations

Flip Supported
Rentrax Not Supported
Trimble TMS Not Supported

Integrations

Flip Not Supported
Rentrax Supported
Trimble TMS Supported
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