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About

In step with our commitment to expand to make the healthcare experience better for everyone, we have joined NextGen Healthcare to increase productivity, improve clinical care, and enrich the patient experience—all while ensuring healthy financial outcomes and helping providers along their journey to value-based care. Whether you choose to enable patient self-scheduling for all or just a portion of your open appointments, you’ll be amazed at how much of your staff time, and cost, is reduced. Medfusion’s patient portal makes it easy for patients to conduct routine tasks online while automating workflows for your practice. It goes beyond streamlining secure patient/provider communication to also serve as a cross-EMR personal health record. Whether you’re looking to increase efficiency, increase patient engagement, open back-office functions like billing and scheduling to patients 24/7, or just meet Meaningful Use/MACRA/MIPS measures—Medfusion has you covered.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Patient Experience Portal solution for hospitals

Audience

Healthcare providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$499.00/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Medfusion
medfusion.com

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Alternatives

Service Center

Service Center

Office Ally
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
Foothold

Foothold

Foothold Technology
CloudPital

CloudPital

Bilytica

Categories

Categories

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Integrations

SecureRx
Artera
Assort Health
CareBridge
CareEco
CrelioHealth
Hello Patient
IAL (InterActive Lab)
Infinx
InvisaClaim
LucidAct
Mend
OhMD
Phreesia
PowerSpeak
ReferralMD
RevMaxx AI
ScribeHealth
Solventum Fluency Direct
XpertCoding

Integrations

SecureRx
Artera
Assort Health
CareBridge
CareEco
CrelioHealth
Hello Patient
IAL (InterActive Lab)
Infinx
InvisaClaim
LucidAct
Mend
OhMD
Phreesia
PowerSpeak
ReferralMD
RevMaxx AI
ScribeHealth
Solventum Fluency Direct
XpertCoding
Claim Medfusion and update features and information
Claim Medfusion and update features and information
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Claim eClinicalWorks and update features and information