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About

MarketplaceWorks simplifies listing and selling products, streamlines orders processing, and tracks inventory and sales on multiple sales channels, all in the cloud. Orders from across all your channels flow automatically to MarketplaceWorks and your inventory quantity is updated across all marketplaces - you'll never sell what you don't have. Integrations with: Amazon, Amazon.ca, Amazon FBA, eBay, Shopify, Reverb, Quickbooks, Logistics+, Hal Leonard, M&M Merchandisers, Gator and Starin. - Complex information from online marketplaces presented in an easy-to-use, user-focused dashboards and pages - Our email automation feature allows an easy way to provide excellent customer service, increase additional sales opportunities, and encourage more buyer feedback - Create and track bundled/kitted inventory across multiple marketplaces and products - Schedule a sale for a given product on one or more marketplaces, simply set a sale price or percent discount to increase your sales

About

Run a more efficient business with Zoho Inventory, the leading inventory management software. Zoho Inventory enables businesses to optimize inventory and order management through features such as multi-channel selling, shipping integrations, inventory control, and so much more. Users can also stay connected and get real-time order status updates with Zoho's iOS app.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and mid-sized companies looking for a system to help them scale through management of listing, inventory and orders across multiple sales channels

Audience

e-Commerce Businesses, Online sellers, Retailers, Wholesalers, Small and Medium sized businesses.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 / mo
Free Version Supported
Free Trial Supported

Pricing

$39.00/month
Free - $0
Basic - $39 per organization per month
Standard - $79 per organization per month
Professional - $199 per organization per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • With the goal of adding more sales outlets the necessity to garner a multi-channel integrator support was becoming inevitable. I turned for support to MarketPlaceWorks and was smitten! Very satisfied with the benefits of better inventory control, ease in multi E commerce sites listings and cross-channel sales management.
  • From the moment you sign up you get a solutions specialist to walk you through the system and answer any question from a friendly person in the U.S. It is a breath of fresh air to talk to someone when dealing with software. They offer customized solutions that make sense for your particular business, not everyone is the same. One of the unique features is that they are integrated with multiple distributors/vendors and can easily add someone you work with. This easily increased our sales with so little work on our part, and the system doing all the work. We also loved they work with Reverb when no one else really offered what they do

Cons

  • Not if you are looking for a solution that offers attractive user interface and intuitive navigation style; Great customer service; pricing is competitive.
  • The only con we have faced is that they do not work with every single ecommerce platform but this is the case with everyone in this space, their focus is on Shopify the largest. However they tell us they are adding new marketplaces and features throughout the year, or even listening to your needs as a seller and taking action to implement things that are higher priority for you.

Pros & Cons from Real Users

Pros

  • I like that I can manage inventory from anywhere, even on my iPhone. I can connect Zoho Inventory with Zoho CRM and Zoho Books which saves me tons of time and effort. I can also dispatch sales orders and manage POs.

Cons

  • Sometimes trying to search for a product can be hard as the search field does not populate that well.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MarketplaceWorks
Founded: 2015
United States
www.marketplaceworks.com/

Company Information

Zoho
Founded: 1996
United States
www.zoho.com/inventory/

Alternatives

Alternatives

Jolt Fulfillment System

Jolt Fulfillment System

JOLT Custom Software
Kentro

Kentro

Kentro.io

Categories

Categories

Batch Tracking Supported
Dropshipping Supported
Inventory Control Supported
Order Management Supported

Inventory Control Features

Allocation Not Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Supported
Item Management Supported
Order Management Not Supported
Procurement Management Not Supported
Reorder Management Supported
Serial Number Tracking Not Supported
SKU / UPC Codes Supported
Supplier Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Not Supported
Retail Inventory Management Not Supported
Supplier Management Not Supported
Warehouse Management Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Not Supported

Marketplace Features

Catalog Management Not Supported
Category Management Supported
Fee / Commission Management Supported
Order Management Supported
Payment Processing Not Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Vendor Portal Not Supported

Multi-Channel eCommerce Features

Catalog Management Not Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Social Commerce Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Not Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Supported
eCommerce Integration Supported
Order Management Supported
Price Optimization Supported
Product Information Management (PIM) Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

Warehouse Management Features

3PL Management Not Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Not Supported
Returns Management Not Supported
Shipping Management Supported

Integrations

QuickBooks Online Supported
Shopify Supported
AfterShip Not Supported
ClarusWMS Not Supported
Data Sentinel Not Supported
Easyflow Not Supported
Flowspace Not Supported
Google Shopping Not Supported
PayPal Not Supported
Peaka Not Supported
Razorpay Not Supported
StockTrim Not Supported
Stripe Not Supported
Zendesk Not Supported
Zoey Not Supported
Zoho Analytics Not Supported
Zoho CRM Not Supported
Zoho Directory Not Supported
eShipz Not Supported

Integrations

QuickBooks Online Supported
Shopify Supported
AfterShip Supported
ClarusWMS Supported
Data Sentinel Supported
Easyflow Supported
Flowspace Supported
Google Shopping Supported
PayPal Supported
Peaka Supported
Razorpay Supported
StockTrim Supported
Stripe Supported
Zendesk Supported
Zoey Supported
Zoho Analytics Supported
Zoho CRM Supported
Zoho Directory Supported
eShipz Supported
Claim MarketplaceWorks and update features and information
Claim MarketplaceWorks and update features and information
Claim Zoho Inventory and update features and information
Claim Zoho Inventory and update features and information