Magellan Rx

Magellan Rx

Magellan Health
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About

As pioneers in specialty drug management, industry leaders in Medicaid pharmacy programs and disruptors in pharmacy benefit management, we partner with our customers and members to deliver a best-in-class healthcare experience.
 As a pharmacy organization, we believe everyone should have access to the tools they need to live a healthy, vibrant life. We build win-win solutions that are centered around personalizing and elevating the healthcare experience, all while providing optimal outcomes for our customers and members.

About

Outcomes is a healthcare and pharmacy platform designed to connect pharmacy operations with payer and pharma programs through a suite of integrated digital tools that support clinical services, workflow management, patient engagement, and medication therapy management in a single ecosystem. It helps pharmacies optimize operations with intuitive prescription processing, workflow automation, and scalable tools for independent stores and multi-location chains, while enabling clinical interventions that improve medication adherence, close care gaps, and provide targeted care opportunities led by licensed pharmacists. Outcomes include modules for pharmacy management, telepharmacy with secure remote verification and counseling, patient engagement tools for messaging and adherence planning, specialty medication workflows, vaccine and immunization registry reporting, interactive voice response, reconciliation, and financial reporting.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pharmacies

Audience

Pharmacies, payers, and pharmaceutical teams needing a platform to manage prescriptions, clinical services, patient engagement, and workflow automation to improve care and outcomes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing, they suck!
  • Nothing. All they do is lie. No one knows how to answer any questions at this company. Every single person (which is 20 plus conversations with different individuals) not one said the same thing. This company should have their license taken away and be shut down!
  • Not a thing. I have had no positive outcome from my dealings with the company and in danger of needing more meds after dealing with them.

Cons

  • The company doesn't understand Pharmaceutical Law. They believe the 28 day rule applies to prescriptions that are less than a 30 day supply. A simple look at Federal and most state laws state that is the supply is less than 30 days, the 2 day rule applies, meaning 2 days prior to the supply running out, you can get a renewed prescription or a refill on controlled substances. They will just reject coverage for "too early refill" and make you pay full out of pocket. They don't have any understanding of the law and violate the law. They should have their license revoked.
  • They lie. Every single time. No one knows any answers nor do they care to get you any answers. They can’t tell me what pharmacy to go to. Which pharmacies are in network. Cant tell me what the approximate cost will be. Even though they are the ones who have full control over this? They told me the only pharmacy I could go to was one in the 30 miles in/around my zip code. Not believing this, I go online and see I can go basically anywhere. Called again and a different associate told me I was lied to. There are in network pharmacies all around me within 5-10 miles. Who trains these people?? They also lied, stating if my drug was covered and approved it would be approximately $240. For a three month supply. Lie. I get notification back it is $1200. For a 3 month supple even though it is “covered” though Magellan. Quite the difference wouldn’t you say? Also told me they sent a pre authorization form to my doctor like I asked them to. The next day I called and spoke to a different Magellan agent. She confirmed the lady I spoke to the day before did NOT send the pre authorization form over as stated. This was something that had taken over two weeks to be sent. No urgency. Just lies. They also keep you on hold for 45 plus minutes stating they are looking for hours. Then decide to disconnect you and never call you back! Even though the first question they asked was for your call back number in case of being disconnected. Again, steer clear of this company. They are the WORST and won’t stand by anything they stated in the past! They need to be sued.
  • You could die trying to get your medication. I would deduct stars if I could. Probably need blood pressure medication due to interacting with them.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Magellan Health
Founded: 1969
United States
www1.magellanrx.com

Company Information

Outcomes
United States
www.outcomes.com

Alternatives

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EnterpriseRx

McKesson
PioneerRX

PioneerRX

PioneerRx

Categories

Categories

Integrations

Paladin POS
Splunk User Behavior Analytics
Virtual Benefits Administrator (VBA)

Integrations

Paladin POS
Splunk User Behavior Analytics
Virtual Benefits Administrator (VBA)
Claim Magellan Rx and update features and information
Claim Magellan Rx and update features and information
Claim Outcomes and update features and information
Claim Outcomes and update features and information