Mya

Mya

Concierge Inc.
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About

Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.

About

Mya is an AI concierge for vacation rental homes, designed for owners and property managers who want to support guests while retaining control of property decisions, payments and vendor relationships. It answers guest questions by voice or text around the clock and communicates in more than 20 languages. Owners teach Mya about each home through conversation, including the details guests need during their stay. When a guest reports a repair, Mya can create a work order and contact a vendor selected by the owner; requests that need an on-site response can be routed to a local concierge. Mya connects with supported booking and property-management platforms, allowing operators to keep their existing systems. It helps vacation-rental businesses handle routine guest questions, share property-specific guidance, coordinate maintenance and provide local recommendations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hospitality Solution for hotels

Audience

Vacation rental owners and property managers.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MS Shift
Founded: 2005
United States
ms-concierge.com

Company Information

Concierge Inc.
United States
www.meetmya.ai

Alternatives

Cloud Claims

Cloud Claims

APP Tech

Alternatives

Mya

Mya

Concierge Inc.

Categories

Concierge Supported

Categories

Concierge Supported
Guest Messaging Supported
Vacation Rental Supported

Integrations

Airbnb Not Supported
Beds24 Not Supported
Cloudbeds Not Supported
Facebook Messenger Supported
Google Maps Supported
Guesty Not Supported
Hospitable Not Supported
Hostaway Not Supported
Lodgify Not Supported
Mews Not Supported
Microsoft Outlook Supported
OpenTable Supported
Opera Supported
OwnerRez Not Supported
Skype Supported
Smoobu Not Supported
Ticketmaster Supported
Vrbo Not Supported
Yelp Supported
iGMS Not Supported

Integrations

Airbnb Supported
Beds24 Supported
Cloudbeds Supported
Facebook Messenger Not Supported
Google Maps Not Supported
Guesty Supported
Hospitable Supported
Hostaway Supported
Lodgify Supported
Mews Supported
Microsoft Outlook Not Supported
OpenTable Not Supported
Opera Not Supported
OwnerRez Supported
Skype Not Supported
Smoobu Supported
Ticketmaster Not Supported
Vrbo Supported
Yelp Not Supported
iGMS Supported
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