MIMS

MIMS

Arrow Labs
VServiceManagement

VServiceManagement

Vertical Solutions
+
+

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About

MIMS is the only software for field service management that can significantly lower work order resolution time, with accurate task completion and increased service quality levels. With efficiency as its core focus, MIMS is designed to help you keep your business way ahead of the curve. Just imagine – the right person with the right tools in the right place, every time. And a 30% increase in operational efficiency for a long time to come. Improve response time by 60% through automated security incident management. Gain from smart dispatch, location tracking, integrated surveillance and more. Automatically track the location of your team and their devices and benefit from accurate reporting of alarms and incidents, from integrated devices or field security officers.

About

VServiceManagement is a cloud-first solution designed for today’s complex post-sales service environments. Superior warranty and entitlement management controls and best-in-class field service operations management together in one package with the ability to design and implement your own business processes. Deliver consistently excellent service, track operations, and build new services to delight your customers. VContactCenter is a cloud-first solution designed for today’s multichannel, multi-client contact centers. Everything you need to optimize the customer relationship – agent guidance, CTI integration, build-your-own business process workflows – along with controls to manage the efficiency of your back-end operations. ACCO Brands is well known for office supplies and office equipment, including sophisticated binding and laminating machines. The company uses VServiceManagement to enable its service techs to easily manage all aspects of their service calls.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a comprehensive workforce management solution

Audience

Companies searching for a solution to manage all aspects of their service calls

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Arrow Labs
Founded: 2011
United States
www.arrowsecure.com

Company Information

Vertical Solutions
Founded: 1986
United States
www.vertsol.com

Alternatives

Alternatives

CX FSM

CX FSM

MobileForce Software
COINS

COINS

Construction Industry Solutions

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

Clinic to Cloud

Integrations

Clinic to Cloud
Claim MIMS and update features and information
Claim MIMS and update features and information
Claim VServiceManagement and update features and information
Claim VServiceManagement and update features and information