Related Products
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About
Luster is an AI-powered sales training platform that offers scalable alternatives to traditional role-playing by providing AI-driven practice sessions designed to identify and bridge skill gaps before they affect customer interactions. The platform introduces predictive enablement, allowing sales teams to proactively address training and coaching needs through data-driven approaches. Luster's simulated practice environments offer a safe space for representatives to practice freely, engaging them through gamified experiences while freeing up managers' time from reviewing and coaching. The platform is custom-built for sales, supporting various stages from onboarding to continuous development, enabling rapid adoption of skills and training. Features include hyper-realistic custom personas that simulate real buyers by incorporating personality traits, industry details, and pain points to create authentic conversations.
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Sales teams interested in a solution to streamline performance through AI-driven practice sessions
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Pricing
No information available.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
Not Supported
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLuster
Founded: 2024
United States
www.luster.ai/
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Integrations
No info available.
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Integrations
No info available.
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