Lunchbox vs. eDeliveryApp Comparison


Lunchbox Lunchbox Technologies	eDeliveryApp eDelivery	+	+
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About Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.	About eDeliveryApp is an award winning Online Food Delivery Software released in year 2015. eDeliveryApp team has been trend setter in the food delivery software domain since its inception. When it was launched it was one of the first softwares to be built with MOBILE FIRST APPROACH riding on the upcoming trend of mobile apps boom. And since the corona pandemic eDeliveryApp has released path breaking features first in the market like contactless delivery and improved online software adaptability for end users. The modules that you can expect in eDeliveryApp Software Suite are: -Geolocation based Website where you customers can browse nearby businesses/restaurants, view various offers and place online orders from their selected businesses/restaurants and after that track their drivers live on the map. -Android & iOS Customer Apps with same features as customer facing website. -Android & iOS Apps for Drivers & Delivery Guys to accept and manage their orders delivery.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Restaurants that want a custom branded digital order system that works across web and mobile apps	Audience Restaurants and businesses in need of a complete restaurant operating system solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $200 per month Free Version Not Supported Free Trial Not Supported	Pricing $399.00/one-time Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business. The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality. None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them. Cons This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early. High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service. The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Lunchbox Technologies Founded: 2019 United States lunchbox.io	Company Information eDelivery Founded: 2015 India www.edeliveryapp.com
Alternatives DelivApp	Alternatives Food-Ordering.co.uk Naxtech
Incentivio	Noshway
Olo	Foodesoft
Restolabs	Sauce
Caviar DoorDash View All	Restolabs View All
Categories Food Delivery Supported Online Ordering Supported	Categories Food Delivery Supported Online Ordering Supported
Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported	Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Supported
Integrations Braintree Supported Campaigner Supported Craftable Supported DoorDash Supported Dyne Supported Facebook Supported Marqii Supported Ordermark Supported Otter Supported PAR POS Supported Postmates Supported Revel Systems Supported Segment Supported Square Payments Supported Stripe Supported Tattle Supported Twilio Supported Worldpay Supported Zendesk Supported Zenreach Supported Show More Integrations View All 20 Integrations	Integrations Braintree Not Supported Campaigner Not Supported Craftable Not Supported DoorDash Not Supported Dyne Not Supported Facebook Not Supported Marqii Not Supported Ordermark Not Supported Otter Not Supported PAR POS Not Supported Postmates Not Supported Revel Systems Not Supported Segment Not Supported Square Payments Not Supported Stripe Not Supported Tattle Not Supported Twilio Not Supported Worldpay Not Supported Zendesk Not Supported Zenreach Not Supported Show More Integrations
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