Lunchbox vs. Restolabs Comparison


Lunchbox Lunchbox Technologies	Restolabs	+	+
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About Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.	About Restolabs is a commission-free online ordering and restaurant growth platform that helps restaurants increase direct online orders and reduce reliance on third-party delivery marketplaces. Built for cafés, pizzerias, food trucks, cloud kitchens, catering businesses, independent restaurants, and multi-location brands, the platform offers branded online ordering, websites, mobile apps, QR ordering, delivery management, loyalty programs, and analytics. Restaurants can manage pickup, delivery, dine-in, curbside pickup, and catering while retaining ownership of customer data and branding. Features include menu customization, delivery zone management, order tracking, loyalty rewards, coupons, push notifications, analytics, and reporting. Restolabs integrates with POS systems, payment gateways, and delivery providers including Toast, Clover, DoorDash Drive, Uber Direct, and GrubHub. The platform supports multilingual ordering, branded apps, SEO websites, and reseller solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Restaurants that want a custom branded digital order system that works across web and mobile apps	Audience Independent restaurants, cafés, pizzerias, food trucks, cloud kitchens, catering businesses, and multi-location restaurant brands looking to grow direct online orders.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $200 per month Free Version Free Trial	Pricing $55/month Restolabs offers flat monthly pricing per store with zero per-order commissions. Pricing starts at $55/month per store (billed annually) for the Basic plan. Growth plan pricing starts at $79/month per store, while the Pro plan starts at $159/month per store. Plans include online ordering, payment integrations, loyalty tools, analytics, QR ordering, delivery integrations, branded mobile apps, and SEO-optimized restaurant websites depending on the selected package. A 30-day free trial is available across all plans. Free Version Free Trial
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business. The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality. None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them. Cons This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early. High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service. The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Lunchbox Technologies Founded: 2019 United States lunchbox.io	Company Information Restolabs Founded: 2015 United States www.restolabs.com
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Categories Food Delivery Online Ordering	Categories Food Delivery Online Ordering Order Management Restaurant Management
Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program	Food Delivery Features Delivery Tracking Dispatch Management For Restaurants Gift Card Management Menu Management Online Ordering Order Management Routing Sales Trend Analysis Supports Loyalty Program Online Ordering Features Integrated Gift Cards Menu / Product View Mobile Ordering Push Notifications Reporting / Analytics Rewards / Loyalty Program Secure Payment Processing Store Locator White-Label Show More Features Order Management Features Back Order Management Catalog Management Inventory Management Order Entry Order Fulfillment Order Tracking Recurring Orders Returns Management Shipping Management Special Order Management Restaurant Management Features Billing & Invoicing Built-in Accounting Employee Management Food Costing Inventory Management Kitchen Management Menu Management Payroll Management Point of Sale (POS) Reporting/Analytics Reservations Management Sales Tracking Table Management Wait List Management Waitstaff Management
Integrations DoorDash Postmates Revel Systems Stripe Worldpay Authorize.Net Braintree Craftable Deliverect Dyne Facebook Marqii Otter PAR POS Segment Shipday Square Payments Toast POS Zenreach noon Food Show More Integrations View All 20 Integrations	Integrations DoorDash Postmates Revel Systems Stripe Worldpay Authorize.Net Braintree Craftable Deliverect Dyne Facebook Marqii Otter PAR POS Segment Shipday Square Payments Toast POS Zenreach noon Food Show More Integrations View All 18 Integrations
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