Lunchbox vs. Online eMenu Comparison


Lunchbox Lunchbox Technologies	Online eMenu	+	+
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About Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.	About Online eMenu is a powerful restaurant management software and pride of Inwizards Software Technology. Curated with robust technology and specially designed for restaurant business, this software is just perfect to take your restaurant business to new heights! It is a trusted software by 500+ restaurants and cafes worldwide. Restaurant Loyalty Program, Online Food Ordering, Restaurant POS System, QR Code Menu, Table Booking, CRM System and many more features comes bonus with Online eMenu. So no need to rely on third-party apps! Operate your own app at your own pace and with ZERO Comission, with us! We aid restaurants to develop market strategies and track restaurant operations in real-time. So it’s time to sit back and relax because Online eMenu is here to generate you more revenue with less investment.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Restaurants that want a custom branded digital order system that works across web and mobile apps	Audience Restaurants and businesses in need of a complete restaurant operating system solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $200 per month Free Version Not Supported Free Trial Not Supported	Pricing $99.00/month/user Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 2.0 / 5 support 2.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business. The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality. None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them. Cons This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early. High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service. The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.	Pros & Cons from Real Users Pros Everything is great. Especially its features and user friendly interface. I can run this software literally in every device possible. another thing i liked most about Online eMenu is that it provides a1 customer support. apart from this, as a small restaurant owner, i found this software provides everything in affordable price. It is filled with so many features. can hardly look anywhere else for it. It's the best compared to others. Cons Not faced any limitation till now. services till now are excellent. No cons faced in 8 months. overall happy with it.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Lunchbox Technologies Founded: 2019 United States lunchbox.io	Company Information Online eMenu Founded: 2011 United States www.onlineemenu.com
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Categories Food Delivery Supported Online Ordering Supported	Categories Food Delivery Supported Menu Supported Online Ordering Supported Restaurant Inventory Management Supported Restaurant Management Supported Restaurant POS Supported
Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Not Supported Sales Trend Analysis Supported Supports Loyalty Program Supported	Show More Features Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Not Supported Food Costing Not Supported Inventory Management Supported Kitchen Management Supported Menu Management Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Not Supported Table Management Supported Wait List Management Not Supported Waitstaff Management Not Supported
Integrations Braintree Supported Campaigner Supported Craftable Supported DoorDash Supported Dyne Supported Facebook Supported Marqii Supported Ordermark Supported Otter Supported PAR POS Supported Postmates Supported Revel Systems Supported Segment Supported Square Payments Supported Stripe Supported Tattle Supported Twilio Supported Worldpay Supported Zendesk Supported Zenreach Supported Show More Integrations View All 20 Integrations	Integrations Braintree Not Supported Campaigner Not Supported Craftable Not Supported DoorDash Not Supported Dyne Not Supported Facebook Not Supported Marqii Not Supported Ordermark Not Supported Otter Not Supported PAR POS Not Supported Postmates Not Supported Revel Systems Not Supported Segment Not Supported Square Payments Not Supported Stripe Not Supported Tattle Not Supported Twilio Not Supported Worldpay Not Supported Zendesk Not Supported Zenreach Not Supported Show More Integrations
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