Lugg vs. SmartMove Comparison


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About Every Lugg comes with 2 strong professional luggers who are vetted for a 5-star experience. They will do the impossible to load, haul and deliver your items safely. Schedule your Lugg ahead of time up to 30 days in advance or request on-demand and we’ll arrive in as little as 30 minutes. When your Lugg is complete you’ll be asked to rate your Luggers with the option to tip them in the app for a job well done. Each Lugg is backed by a multi-million dollar insurance policy from the moment your items are in our hands. Lugg connects you with professional vetted movers and a truck, anytime you need it. It's the perfect alternative to traditional movers, renting a truck and doing it yourself- our app connects you with vetted, independent strong luggers to help with moving, hauling and junk removal.	About Anybody answering the phone can immediately schedule an appointment for an outside estimate without worrying about double booking the estimator, or scheduling the areas too far apart. With Smartmove, you simply ask the customer which day they would like to have an estimate. Your estimator will have all of the customer information including that original telephone quote and will surely appreciate the Smartmove system as much as you. Anyone booking a job instantly knows what the schedule already looks like for any given day. Section for payment, inventory list, materials, movers, agents, analyzing, trips, storage, claims, extra stops, continuations and more! SmartMove Moving & Storage Software provides moving companies with a complete, integrated, move management system. The marketing database keeps track of their leads so that these customers are not called twice and follow-up calls are not forgotten.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone searching for a moving and furniture delivery solution	Audience Companies and businesses seeking a solution to manage their operations and improve their processes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $895 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros On time... that’s about it. I feel bad for any future customers that get sucker punched with all of the hidden costs and slow moving, per minute workers. OUCH $$$$ !!!!! Cons Switch and bait company. Lugg was recommended by Manhattan Mini Storage corporate office. I created an account on Lugg. I answered their questionnaire regarding all items to be moved and the conditions of my building and the distance. 6 city blocks Lugg gave me an estimate of 527.00 (2 men) and a choice of vehicle. They said 2 hours for the move. When the 2 men arrived they started moving my items ( pre packed ) to the van. They were slow moving. Then the men drove 6 blocks into Manhattan Mini Storage and unloaded my items in an empty loading dock. They spent 1 hour slowly unloading my items and poorly stacked them into unit. Over 4 hours! 2 more hours than required. Lugg will NEVER give you a solid concrete estimate. The customer (ME) is at the mercy of how fast they work. A $527.00 estimate,, turned into $900 plus a tip! So double the cost! $1100.00 You CANNOT reach a person at this company to discuss your move or something pertaining to you move… it’s all robot chats. CUSTOMER BEWARE! This company is a total rip off !! Date of experience: August 19, 2023
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Lugg United States lugg.com	Company Information SmartMove www.esmartmove.com
Alternatives Renesent	Alternatives TenantMagic
MoveitPro Software	SmartMoving Software
MoverInventory Mover Inventory	MoveBlueprint
MoverGrid CRM	MoverGrid CRM
Mover System MoverSystem View All	Granot View All
Categories Last Mile Delivery Supported Moving Supported	Categories Moving Supported
	Moving Features Billing & Invoicing Supported Claims Management Not Supported Customer Management Not Supported Dispatch Management Supported Employee Management Not Supported Fleet Management Not Supported International Moves Not Supported Interstate Moves Not Supported Job Management Not Supported Lead Management Not Supported Local Moves Not Supported LTL / Shared Truckload Not Supported Military / GSA Moves Not Supported Quotes / Estimates Supported Storage Management Supported Work Order Management Not Supported
Integrations Flip Not Supported	Integrations Flip Supported View All 1 Integration
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