Lugg vs. MoversDesk Comparison


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At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease 149 Ratings Visit Website Descartes Fleet Performance Management Descartes Fleet Performance Management is built for enterprise fleets and complex delivery operations. 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About Every Lugg comes with 2 strong professional luggers who are vetted for a 5-star experience. They will do the impossible to load, haul and deliver your items safely. Schedule your Lugg ahead of time up to 30 days in advance or request on-demand and we’ll arrive in as little as 30 minutes. When your Lugg is complete you’ll be asked to rate your Luggers with the option to tip them in the app for a job well done. Each Lugg is backed by a multi-million dollar insurance policy from the moment your items are in our hands. Lugg connects you with professional vetted movers and a truck, anytime you need it. It's the perfect alternative to traditional movers, renting a truck and doing it yourself- our app connects you with vetted, independent strong luggers to help with moving, hauling and junk removal.	About MoversDesk is all-in-one software for local moving companies. It connects sales, estimating, dispatch, crews, documents, invoices and reporting in one record. An AI receptionist answers the calls your team misses, creates a lead with a transcript and summary, and can text the caller a video walkthrough link. Customers film their home room by room, MoversDesk drafts the inventory, and your estimator reviews it. Nothing goes to the customer until you approve it. Pricing is published: Starter $99/month, Growth $199/month and Scale $549/month. It is month to month with no implementation fee, and the free trial is 14 days with no card required. MoversDesk is built for local moves. It does not do live GPS tracking, full accounting or outbound AI calling.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone searching for a moving and furniture delivery solution	Audience Local moving companies.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99/month (flat rate) Flat-rate monthly pricing, starting at $99/month. Starter is $99/month, Growth is $199/month, and Scale is $549/month. Plans are month-to-month; no implementation fee. A 14-day free trial is offered with no credit card required. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros On time... that’s about it. I feel bad for any future customers that get sucker punched with all of the hidden costs and slow moving, per minute workers. OUCH $$$$ !!!!! Cons Switch and bait company. Lugg was recommended by Manhattan Mini Storage corporate office. I created an account on Lugg. I answered their questionnaire regarding all items to be moved and the conditions of my building and the distance. 6 city blocks Lugg gave me an estimate of 527.00 (2 men) and a choice of vehicle. They said 2 hours for the move. When the 2 men arrived they started moving my items ( pre packed ) to the van. They were slow moving. Then the men drove 6 blocks into Manhattan Mini Storage and unloaded my items in an empty loading dock. They spent 1 hour slowly unloading my items and poorly stacked them into unit. Over 4 hours! 2 more hours than required. Lugg will NEVER give you a solid concrete estimate. The customer (ME) is at the mercy of how fast they work. A $527.00 estimate,, turned into $900 plus a tip! So double the cost! $1100.00 You CANNOT reach a person at this company to discuss your move or something pertaining to you move… it’s all robot chats. CUSTOMER BEWARE! This company is a total rip off !! Date of experience: August 19, 2023
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Lugg United States lugg.com	Company Information MoversDesk United States moversdesk.com
Alternatives Renesent	Alternatives MoveBlueprint
MoveitPro Software	MoverGrid CRM
MoverInventory Mover Inventory	Reelow
MoverGrid CRM	MoversSuite EWS Group
Mover System MoverSystem View All	Moveezi View All
Categories Last Mile Delivery Supported Moving Supported	Categories Moving Supported
	Moving Features Billing & Invoicing Supported Claims Management Not Supported Customer Management Supported Dispatch Management Supported Employee Management Not Supported Fleet Management Not Supported International Moves Not Supported Interstate Moves Not Supported Job Management Supported Lead Management Supported Local Moves Supported LTL / Shared Truckload Not Supported Military / GSA Moves Not Supported Quotes / Estimates Supported Storage Management Supported Work Order Management Not Supported
Integrations No info available.	Integrations No info available.
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