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About

The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.

About

MyPlace is a guest engagement platform built to help hospitality venues capture verified guest data, generate more five-star reviews, and automate marketing growth by turning everyday interactions, like Wi-Fi logins, QR scans, and check-ins, into clean, usable customer insights and actions. It connects to existing Wi-Fi networks from brands such as Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel without extra hardware, launching a customizable branded captive portal that lets guests authenticate via email or social login while capturing and validating email and demographic data in real time for high-quality marketing lists. It also includes Wi-Fi marketing tools that sync guest activity to CRMs and marketing apps like Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, and others, so campaigns can run automatically, and a reputation management module that centralizes reviews, uses smart AI-powered replies, and routes positive feedback to public sites.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages

Audience

Restaurants, bars, hotels, attractions, and other hospitality businesses that want to turn guest Wi-Fi and interaction data into automated marketing, better reviews, and loyalty without adding work for their staff

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€75 per hotel per month
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loopon
Founded: 2008
Sweden
www.loopon.com

Company Information

MyPlace
Founded: 2017
Ireland
myplace.app/

Alternatives

Alternatives

Kiwire

Kiwire

Synchroweb Technology

Categories

Categories

Integrations

Cambium AI
Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
WhatsApp
Zapier
dotdigital Engagement Cloud
protel MICE

Integrations

Cambium AI
Cisco Meraki
Constant Contact
Facebook
Hive
HubSpot CRM
Klaviyo
Mailchimp
Salesforce
UniFi Identity
WhatsApp
Zapier
dotdigital Engagement Cloud
protel MICE
Claim Loopon and update features and information
Claim Loopon and update features and information
Claim MyPlace and update features and information
Claim MyPlace and update features and information