eGain AnalyticseGain Corporation
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Related Products
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About
Utilize a master inventory list for all of your franchises, force uniformity throughout the brand and simplify new store deployment by having everything ready to go. Add and edit categories that will propagate into all selected stores, enabling accurate reporting and data analysis on the corporate level. Control which vendors are accessible to the individual franchise, and steer them towards your preferred vendor list. Control promotions, discounts, and coupons directly from the franchise management dashboard. Track success and take action in real time. Get real-time access to royalty figures and co-op contributions, slice and dice the data however you want, all with a simple click of the mouse. LiveFMS utilizes best-in-class technology to provide the franchise with all the tools needed to run a successful brand. For a one-on-one no obligation demo, simply fill out the short form below. Welcome to the franchise revolution!
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all types and sizes
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
$89 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLivePOS
Founded: 2003
United States
www.livepos.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Point of Sale Features
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
Retail Management Features
Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
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