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kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand.
Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required.
Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Quaeris
Explore data and get instant insights by searching your corporate data - like Google for your data! Personalized, based on your interests, role, and history. Pin these insights to build personal pinboard/dashboards, share and collaborate on your insights and become truly data-driven.
Quaeris is based on GPT (Generative pre-trained transformer), the same technology that drives ChatGPT. With Quaeris you get the security and privacy that your data deserves! Get GPT for your corporate data and enjoy the power of true self-service with Quaeris!
Quaeris can be rolled out to team of 10s or 1000s of users seamlessly within a matter of days - without much need of IT, and that is why IT & data teams love us!
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Google Cloud Speech-to-Text
Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device.
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aiReflex
Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust.
The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour.
aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis.
Contact us at fraud.com to learn how we can improve your fraud defences.
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Sourcegraph Cody
Cody is an AI coding assistant that uses search and codebase context to help you write code faster. Cody brings autocomplete, chat, and commands to your IDE, so you can generate code, write unit tests, create docs, and explain complex code using AI. Choose from the latest LLMs, including GPT-4o and Claude 3 Sonnet.
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Prezent
Prezent is a cloud-based AI presentation software designed to optimize the entire process of crafting and delivering presentations. The platform uses AI algorithms to understand the unique needs and styles of each user, tailoring presentations to suit individual preferences and organizational branding. Prezent includes on-demand learning modules that help users improve their communication skills. These modules cover various aspects of business communication, ensuring that team members are not only equipped with the tools to create visually stunning presentations but also the knowledge to deliver them effectively. This feature is particularly beneficial for teams looking to enhance their storytelling capabilities and engage their audience more effectively.
Enterprise teams can work together on presentations, share insights, and provide feedback in real time, fostering a more collaborative and productive work environment.
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Pimberly
Pimberly is a powerful cloud-based PIM (Product Information Management) platform that synchronizes all aspects of product data management processes. Pimberly enables businesses to create amazing online experiences with richer, differentiated product descriptions. The platform increases speed to market, facilitates product launches and overseas expansion. Automate all areas of product data processing with intuitive and powerful automation workflows. Gain clear visibility of your product information with defined lifecycles and reporting dashboards. Easily store data in multiple languages and adapt it for various channels and markets. Rapidly onboard new product ranges and publishes to new channels. Do this with automated data import/export functionality. Always release fully optimized products so your customers can find your store. Utilize high-quality product data to improve customer experience and convert more visitors.
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Theum
Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets.
- Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo
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- Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge
- Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more
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Google Cloud Translation API
Make your content and apps multilingual with fast, dynamic machine translation available in thousands of language pairs.
The basic edition of the Translation API translates the texts of your website and your applications into more than 100 languages instantly. The Advanced edition offers dynamic results just as quickly as the Basic edition, but also includes other customization features, which is very important when you use phrases or terms that are specific to specific areas and contexts. The pre-trained model of the Translation API supports over a hundred languages, from Afrikaans to Zulu. With AutoML Translation you can create custom models in more than fifty language pairs. Thanks to the Translation API glossary, the content you translate will remain true to your brand. You just have to indicate which vocabulary you want to give priority to and save the glossary file in your translation project.
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