Lightspeed Retail

Lightspeed Retail

Lightspeed
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About

Manage inventory, suppliers, teams and stores from one retail platform. From easy-to-use POS and ecommerce tools to advanced reporting, Lightspeed has what you need to help you scale and succeed. Streamline your operations and accelerate growth with personalized workflows, payment capabilities and intuitive features that make life easier for your team. Enjoy dedicated and fast 24/7 support from retail specialists who know your business. Unite all your stores and channels to provide seamless experiences that delight customers at every touchpoint. Get real time insights into your sales, product and team performance with customizable reports available anywhere, anytime. Manage all locations from a unified POS and payments platform that evolves with your business. Get industry-leading tools, payment technology and integrations that enable you to keep up in today's fast-moving and competitive retail landscape.

About

𝗔𝗻 𝗔𝗻𝗱𝗿𝗼𝗶𝗱-𝗙𝗶𝗿𝘀𝘁 𝗦𝘂𝗽𝗲𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗣𝗣 𝘁𝗼 𝗺𝗮𝗻𝗮𝗴𝗲 𝗺𝘂𝗹𝘁𝗶-𝘂𝘀𝗲𝗿, 𝗺𝘂𝗹𝘁𝗶-𝗼𝘂𝘁𝗹𝗲𝘁, 𝗺𝘂𝗹𝘁𝗶-𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 🤝 #QueueBuster is India’s Business Super App. It is an Android-first omnichannel retail business solution to manage 𝗕𝗶𝗹𝗹𝗶𝗻𝗴, 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆, 𝗞𝗵𝗮𝘁𝗮, 𝗢𝗻𝗹𝗶𝗻𝗲 𝗗𝘂𝗸𝗮𝗮𝗻, 𝗖𝗥𝗠, 𝗟𝗼𝘆𝗮𝗹𝘁𝘆, 𝗘-𝘄𝗮𝘆 𝗕𝗶𝗹𝗹𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗲-𝗜𝗻𝘃𝗼𝗶𝗰𝗶𝗻𝗴 along with a variety of robust reports. From large format retail stores to small carts and kiosks, QueueBuster has all that you need to run your business with ease.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Retailers

Audience

Retailers, businesses, restaurants, spas & salons, grocery stores

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$89.00/month
Multiple plans available
Free Version Not Supported
Free Trial Supported

Pricing

₹999 per month
The starting price of QueueBuster POS is ₹999 per month. It has different pricing plans:

Monthly : ₹999 per month
Half-Yearly : ₹5499 per year
Yearly : ₹9999 per year
QueueBuster POS also provides a free trial to users.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • App interface is aesthetically pleasing, reporting was descent. Backend was decently easy to navigate
  • The sale Screen and the Reporting is nice and thats about all I have to say about this system's "pros".
  • This system is relatively easy to use with some very nice features which is what made me choose them in the first place. It is an excellent system for helping with inventory management. The ecom side is also fairly easy to pick up and manage.
  • Flexibility and ease of use. Responsive customer service. Basic software provides more-than-adequate reporting.
  • The ease of getting help when needed. The support options are readily available and the response time is above average.

Cons

  • Customer support was the worst. The absolute worst account managers. Never could get answers when we needed them. Constant tax form mistakes that have costed us loads of money to fix with IRS & CPA. Slow & outdated. You can tell that it’s made by someone who has never actually worked in a restaurant.
  • Customer Service has no idea how their software works and every time I message in the chatbox, call in, or email in I will always get different answers and some people will say we don't do that and some people will say "yes we do that" and then close you service ticket the next day. Pricing went up for both the plan and our CC rates after only 8 months even though we were told they would not hike up rates. decent software but a TERRIBLE team. also your "account manager" is a glorified salesman who does not actually help you with anything, I wanted to change my plan options around and I was told to just do it on the website. Upon entering this review I noticed that ALL the positive reviews are from prior to 2023.
  • Be prepared to wait 45 mins to and hour on hold for customer service. Then get pawned off on your account manager. Its been 4 days since I emailed mine and nothing. Emailed again today and now she is out until Tuesday. Currently been waiting 55 mins and 12 seconds for customer service again.
  • Internet based. Cannot record any sales without internet.
  • The reports section is not as customizable as I'd prefer.

Pros & Cons from Real Users

Pros

  • Android Based which make software fast and easy to handle. I can use this on payment devices and mobile on both. Second most important pros is that i can add unlimited users. 3rd benefit is that i got free estore link which helped me online orders.

Cons

  • As such i did not find any cons but if company can launch this web billing software which save hardware cost.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Lightspeed
Founded: 2005
Canada
www.lightspeedhq.com/pos/retail/

Company Information

QueueBuster
Founded: 2015
India
www.queuebuster.co

Alternatives

Alternatives

PosBytz

PosBytz

Bytize
Loyverse POS

Loyverse POS

Loyverse
Gofrugal RetailEasy

Gofrugal RetailEasy

GOFRUGAL Technologies
OVVI POS

OVVI POS

OVVI

Categories

Apparel Management Supported
Bakery Supported
Bar POS Supported
Kiosk Supported
Menu Supported
Point of Sale Supported
Restaurant POS Supported
Retail Management Supported
Retail POS Systems Supported

Categories

Point of Sale Supported
Retail POS Systems Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Apparel Management Features

Billing & Invoicing Not Supported
Catalog Management Supported
Inventory Management Supported
Materials Management Not Supported
Order Management Supported
Product Management Supported
Production Management Not Supported
Purchasing Supported
Returns Management Supported
Shipping Management Supported
Supplier Management Supported
Supply Chain Management Not Supported
Time and Action (TNA) Calendar Not Supported
Warehouse Management Not Supported

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Not Supported
Nutrition & Ingredient Labels Not Supported
Nutrition Analysis Not Supported
Production Management Not Supported
Recipe / Formula Costing Not Supported
Recipe / Formula Management Not Supported
Sales History Supported
Sales Management Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Not Supported
Gift Card Management Supported
Inventory Control Not Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Not Supported
Tips Management Supported

Jewelry Store Management Features

Appraisal Management Not Supported
Commission Management Supported
Consignments Not Supported
Customer Purchase History Supported
Jewelry Design Not Supported
Marketing Management Supported
Multi-Store Management Supported
Pricing Management Supported
Repair Tracking Supported
Supplier Management Supported
Wholesaler Management Not Supported

Kiosk Features

Activity Reservations Not Supported
Digital Signature Not Supported
License Management Not Supported
Onsite Printing Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Not Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Not Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Retail POS Systems Features

Barcode Scanning Not Supported
Commission Management Supported
Discount Management Supported
eCommerce Not Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Not Supported

Integrations

7shifts Supported
AbodeBooking Supported
Bluemeteor Product Content Cloud Supported
CheddrSuite Supported
Clear Spider Supported
Elfsight Supported
Endear Supported
Facebook Supported
IRIS Guest Supported
Juyo Analytics Supported
Menuu Supported
Pine Labs Not Supported
Pipe17 Supported
Razorpay Not Supported
SailPlay Loyalty Supported
Sellr Supported
Supreme Golf Supported
TechRyde Supported
Womply Supported
bike.rent Manager Supported

Integrations

7shifts Not Supported
AbodeBooking Not Supported
Bluemeteor Product Content Cloud Not Supported
CheddrSuite Not Supported
Clear Spider Not Supported
Elfsight Not Supported
Endear Not Supported
Facebook Not Supported
IRIS Guest Not Supported
Juyo Analytics Not Supported
Menuu Not Supported
Pine Labs Supported
Pipe17 Not Supported
Razorpay Supported
SailPlay Loyalty Not Supported
Sellr Not Supported
Supreme Golf Not Supported
TechRyde Not Supported
Womply Not Supported
bike.rent Manager Not Supported
Claim Lightspeed Retail and update features and information
Claim Lightspeed Retail and update features and information
Claim QueueBuster and update features and information
Claim QueueBuster and update features and information