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About

Integrate our text analytics APIs to add world-leading NLP into your product, platform, or application. The most feature-complete NLP feature stack on the market, 19 years in development and constantly being improved with new libraries, configurations, and models. Determine whether a piece of writing is positive, negative, or neutral. Sort and organize documents into customizable groups. Determine the expressed intent of customers and reviewers. Find people, places, dates, companies, products, jobs, titles, and more. Deploy our text analytics and NLP systems across any combination of on-premise, private cloud, hybrid cloud, and public cloud infrastructure. Our core text analytics and natural language processing software libraries are at your command. Suitable for data scientists and architects who want complete access to the underlying technology or who need on-premise deployment for security or privacy reasons.

About

Extract actionable business intelligence from unstructured data across web chat, email, social media, and call notes to drive an enhanced insight into your customer experience (CX). Use multichannel analytics to better understand your multichannel customers. Your customers are now multichannel and as a result your customer and employee analytics must also be multichannel. While voice remains a critical channel, customers are increasingly choosing digital customer service channels such as chat, email and social media. Adding Text Analytics gives you a holistic analysis of your customer engagement strategy.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises interested in a solution to transform complex text documents into data, insights, and value

Audience

Companies that need a powerful text analytics solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lexalytics
United States
www.lexalytics.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/text-analytics/

Alternatives

Alternatives

Salience

Salience

Lexalytics
Conversus.AI

Conversus.AI

Converseon
Semantria

Semantria

Lexalytics

Categories

Categories

Text Analytics Supported
Text Mining Supported

Integrations

.NET Supported
C# Supported
CisionOne Supported
DataSift Supported
Hootsuite Supported
Microsoft 365 Supported
PubNub Supported
Python Supported
Salience Supported
Semantria Supported

Integrations

.NET Not Supported
C# Not Supported
CisionOne Not Supported
DataSift Not Supported
Hootsuite Not Supported
Microsoft 365 Not Supported
PubNub Not Supported
Python Not Supported
Salience Not Supported
Semantria Not Supported
Claim Lexalytics and update features and information
Claim Lexalytics and update features and information
Claim Verint Text Analytics and update features and information
Claim Verint Text Analytics and update features and information