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About

The main reason that LegalChat outperforms every competitor in the legal services industry is because we are guided by science. We track the finest details that make a difference. For example, the names and faces shown to your customers in the chat interface can greatly influence both the number of chats, and even the quality of the conversations that occur. All of our innovations are offered to our clients not because they will be easy to pitch to new clients, but because they work. We believe in being in a constant state of improvement as a company, as a service, and as your partner. LegalChat is the only website chat solution that was built specifically to serve the unique needs of law firms and legal services. When your customers want more detailed information, it’s right at your fingertips.

About

Values-based support teams that align with your brand. A toolkit for growing companies. We custom-build a team to match your culture, your customer, and your business needs. Then we layer on the training, tools, customer insights, and more so your operation scales with quality and efficiency. Need help vetting your latest release? Our global network of Software QA professionals can help you meet release deadlines with peace of mind and ensure that your apps and website remain bug-free. We protect your brand like it’s our own. Our moderation associates and trust & safety specialists don’t just support your team, they become an extension of it, enforcing your community guidelines in any language and time zone. Regression and snapshot testing, refactor tests. System integration, functional, exploratory, and black box testing. User acceptance testing and localization testing. Policy and workflow consulting and online risk abatement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law firms in need of an online chat service that helps observe and monitor chat conversations in real time

Audience

Companies and businesses seeking a solution to outsource chat agents to improve their customer support services

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10 per hour
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LegalChat
United States
www.legalchat.com

Company Information

PartnerHero
www.partnerhero.com

Alternatives

Alternatives

PractiTest

PractiTest

H.S PractiTest
Testim

Testim

Tricentis

Categories

Managed Live Chat Supported

Categories

Managed Live Chat Supported

Integrations

Freshchat Not Supported
Freshdesk Not Supported
Front Not Supported
Google Analytics Supported
Google Workspace Not Supported
Gorgias Not Supported
Help Scout Not Supported
Intercom Not Supported
LiveChat Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Freshchat Supported
Freshdesk Supported
Front Supported
Google Analytics Not Supported
Google Workspace Supported
Gorgias Supported
Help Scout Supported
Intercom Supported
LiveChat Supported
Salesforce Supported
Zendesk Supported
Claim LegalChat and update features and information
Claim LegalChat and update features and information
Claim PartnerHero and update features and information
Claim PartnerHero and update features and information