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About

The main reason that LegalChat outperforms every competitor in the legal services industry is because we are guided by science. We track the finest details that make a difference. For example, the names and faces shown to your customers in the chat interface can greatly influence both the number of chats, and even the quality of the conversations that occur. All of our innovations are offered to our clients not because they will be easy to pitch to new clients, but because they work. We believe in being in a constant state of improvement as a company, as a service, and as your partner. LegalChat is the only website chat solution that was built specifically to serve the unique needs of law firms and legal services. When your customers want more detailed information, it’s right at your fingertips.

About

Onit Legal Service Requests (LSR) is a legal intake and workflow solution designed to centralize and manage all incoming legal requests in one place. It replaces scattered communication across emails and chats with structured, trackable request submissions. The platform ensures that every request is captured, prioritized, and routed efficiently to the appropriate team. It provides dashboards and visibility into request status, helping legal teams respond faster and avoid bottlenecks. Onit LSR also standardizes intake forms to collect the right information upfront, reducing back-and-forth communication. With scalable options like SimpleLSR and OnitX LSR, it adapts to both growing and complex organizations. Overall, it improves efficiency, transparency, and responsiveness in legal operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Law firms in need of an online chat service that helps observe and monitor chat conversations in real time

Audience

Legal teams, legal operations professionals, and enterprises that need a centralized system to manage, track, and streamline incoming legal requests efficiently

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LegalChat
United States
www.legalchat.com

Company Information

Onit
Founded: 2011
United States
www.onit.com/products/app-studio/lsr/

Alternatives

Alternatives

Categories

Categories

Integrations

Amazon Web Services (AWS)
BusyLamp
Google Analytics
Onit Legal Holds
Onit Spend Agent
OnitX CLM
ReviewAI
Unity ELM

Integrations

Amazon Web Services (AWS)
BusyLamp
Google Analytics
Onit Legal Holds
Onit Spend Agent
OnitX CLM
ReviewAI
Unity ELM
Claim LegalChat and update features and information
Claim LegalChat and update features and information
Claim Onit Legal Service Requests (LSR) and update features and information
Claim Onit Legal Service Requests (LSR) and update features and information