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About

The main reason that LegalChat outperforms every competitor in the legal services industry is because we are guided by science. We track the finest details that make a difference. For example, the names and faces shown to your customers in the chat interface can greatly influence both the number of chats, and even the quality of the conversations that occur. All of our innovations are offered to our clients not because they will be easy to pitch to new clients, but because they work. We believe in being in a constant state of improvement as a company, as a service, and as your partner. LegalChat is the only website chat solution that was built specifically to serve the unique needs of law firms and legal services. When your customers want more detailed information, it’s right at your fingertips.

About

Your customers are engaging with your brand, posting glowing compliments by day and outlandish complaints by night. When it comes to text, image, and video content moderation, you need an experienced Mod to represent and protect your brand with the right human touch. Across all platforms, languages, and regions, ModSquad is the premier resource for social and user-generated content moderation. Monitoring and engaging in conversations. Ensuring brand protection and audience safety. Reviewing chat-room, message boards and comments content. Escalating critical issues to stakeholders. Cross-platform strategies for moderation. Implementing behavior-management software. Chat and safety toolset recommendations. Coppa compliance and child safety best practices. Foreign-language/bilingual moderation. Tailored scheduled with full hours and/or 15-minute scans. Up to 24/7/365 available. Big or small projects welcome.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Law firms in need of an online chat service that helps observe and monitor chat conversations in real time

Audience

Global companies looking for moderation solutions to protect, represent and enhance their brand

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

LegalChat
United States
www.legalchat.com

Company Information

ModSquad
Founded: 2007
United States
modsquad.com/what-we-do/moderation/

Alternatives

Alternatives

Categories

Managed Live Chat Supported

Categories

Integrations

Google Analytics Supported

Integrations

Google Analytics Not Supported
Claim LegalChat and update features and information
Claim LegalChat and update features and information
Claim ModSquad and update features and information
Claim ModSquad and update features and information