KunenaThe Kunena Project
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RSTickets!ProRSJoomla!
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Related Products
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About
βKunena is a free, fully integrated forum extension for Joomla that requires no bridges or hacks. Kunena offers easy customization through template overrides and the Hierarchical Model-View-Controller (HMVC) design pattern, allowing developers to tailor the forum's appearance and functionality to their needs. Optimized for performance, Kunena delivers faster loading times, especially when running on PHP 7, resulting in a 200-300% speed increase. It is designed with minimal requirements, is compatible with most web hosting providers, and supports various web servers, including Apache, Nginx, LiteSpeed, and IIS. Kunena continues to evolve, with a dedicated team of volunteers committed to providing a reliable, scalable, and robust forum solution for the Joomla community. β
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About
We are more than happy to announce you that RSTickets!Pro, our HelpDesk ticketing system component, has been updated in order to support the new Joomla! 4 version. Although there is no stable version released yet, we are continuing the new Joomla! 4 compatibility streak and updated our RSTickets!Pro component in order to support this new version of Joomla!. Various miscellaneous adjustments we're done to RSTickets!Pro component, like tidying up the source code and updating certain areas for a more consistent display to benefit both Joomla! 3 and Joomla! 4. All RSDirectory! configuration options are gathered in the Configuration tab, where they have been grouped based on their relevance. Provides a safe and private environment for customers. Able to create and reply to tickets directly through emails. Multiple email notifications to both customers and staff.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Website administrators in need of a solution to foster community engagement
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Audience
Companies searching for a solution to manage and improve their operations and services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationThe Kunena Project
Founded: 2008
United States
www.kunena.org
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Company InformationRSJoomla!
United States
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Apache HTTP Server
JSON
Joomla!
LiteSpeed Web Server
Microsoft IIS
MySQL
NGINX
PHP
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Integrations
Apache HTTP Server
JSON
Joomla!
LiteSpeed Web Server
Microsoft IIS
MySQL
NGINX
PHP
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