Knowledge360

Knowledge360

Cipher Systems
+
+

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About

Knowledge360 is so much more than market or competitive intelligence software. It is the first-ever Intelligence Hub. Data is gathered from the most comprehensive set of data sources on the market and automatically organized and tagged using natural language processing and machine learning. User-customizable dashboards means all consumed data is automatically organized exactly how you want to see it and everything you need is at your fingertips for analysis instantly. Built-in analysis capabilities, collaboration features, and integrations to the tools you use every day allow for sharing insights across the organization at lightning speed. Like no other competitive intelligence tool on the market, Knowledge360 is truly an Intelligence Hub. It is your one-stop shop for everything related to market or competitive intelligence across your organization.

About

Merciv is the consumer intelligence platform that connects your internal data and the external world into one living, cited source of truth — so teams can answer any question about their consumers and brand in minutes. Merciv unifies four knowledge sources: internal knowledge (research, decks, spreadsheets, and systems like Snowflake, Looker, and SharePoint), external signals (social, reviews, search and trend data, competitive activity, pricing), syndicated data (NielsenIQ, Circana, Mintel), and Merciv-owned product and category data. A knowledge graph, hybrid retrieval, and code execution for spreadsheets power accurate, source-backed answers. Teams use Merciv for consumer perception, SKU-level sentiment and complaint analysis, competitive intelligence, trend monitoring, deep research, data-grounded personas, and decision-ready reports, briefs, and decks. Every answer is cited, permission-aware, and auditable: SOC 2 Type II, tenant isolation, zero-training, SSO/SCIM.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a Business Intelligence solution

Audience

Enterprise consumer brands, retailers, and CPG companies — insights, data & analytics, marketing, brand, innovation, R&D, merchandising, product, and CX teams in food & beverage, beauty, health & wellness, apparel, home goods, and retail. Also investment teams at holding companies, PE, and VC firms.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cipher Systems
Founded: 1996
United States
www.cipher-sys.com

Company Information

Merciv
Founded: 2024
United States
merciv.com

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Categories

Categories

Market Research Supported

Business Intelligence Features

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Not Supported
Dashboard Supported
Data Analysis Not Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Supported
Predictive Analytics Supported
Profitability Analysis Not Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported

Integrations

Looker Not Supported
Microsoft SharePoint Not Supported
Snowflake Not Supported

Integrations

Looker Supported
Microsoft SharePoint Supported
Snowflake Supported
Claim Knowledge360 and update features and information
Claim Knowledge360 and update features and information
Claim Merciv and update features and information
Claim Merciv and update features and information