Related Products
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About
Free and open-source program helps you collect essential information about surrounding WiFi networks. KisMAC WiFi scanner app can detect SSIDs, shows you the logged in clients, allows you to sketch WiFi maps, and more! Detect and analyze the surrounding wireless networks, even those that are hidden or closed. Know who exactly is using your wireless network: clients’ MAC addresses, IP addresses, and signal strength. The software helps you identify any possible security breaches of your network and decide what needs improvement. A WiFi scanner app like KisMac allows you to find all kind of WiFi networks around you including hidden, cloaked, and closed ones. Check the name of WiFi network, MAC address, WiFi encryption, channel, and signal level. A WiFi sniffer software is aimed to help you analyze network problems, detect possible network intrusions. Such an app can monitor and analyze network utilization (including internal and external clients).
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About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone looking for a WiFi scanner for Mac
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Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$55 - $75 /month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKisMAC
kismac-ng.org
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Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
No info available.
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Integrations
No info available.
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