Kenekt vs. cpX Comparison Chart

InterProse ACE is a modern, web-based debt recovery software solution built for collection agencies who specialize in consumer or commercial debt, including property management, healthcare, education, and government accounts. ACE also serves collection attorneys, property managers, original creditors, financial institutions and government entities. Developed to be flexible and configurable with no one business case in mind, our feature-rich debt collection application helps users easily manage their accounts, set up custom payment plans, process billing, issue client invoicing and reports, manage legal judgments, report/analyze their data in custom templates, automate just about any manual process and do it all in a highly efficient and cost-effective way. Key features include account bundling, account-level documents attachments, heavy process automation, client access, trust accounting, credit reporting, consumer self-service tools, and numerous tech integrations.

Polonious is an ISO27001 certified secure, extremely flexible and highly configurable investigation workflow solution. The system includes features such as process centrism, workload management, reporting, dynamic dashboards, case reports, integrations and more. With our process and compliance focus, you can ensure your investigations are fully compliant with applicable regulations, with minimal extra effort or stress. With Polonious, you can run detailed reports on case outcomes, timeframes, and finances, and break that down across case types, investigators, and even down to investigation status. So you can prove your value up the chain, but you can also identify any problem areas and improve your efficiency.

Gaviti is an invoice to cash flow automation solution that helps accounts receivable teams make better credit decisions, reduce DSO, and reconcile payments faster. With our advanced automation tools, you can say goodbye to manual, time-consuming A/R tasks. Gaviti has earned the trust of industry leaders like EY, cPrime, PWC, and many more. Our track record speaks for itself. Our clients have achieved remarkable results, slashing their Days Sales Outstanding (DSO) by an impressive 30%-50% within just six months of adopting Gaviti. Collections Analytics: Actionable data to optimize your strategies. Identify trends, pinpoint bottlenecks, and make data-driven decisions to boost your collections efficiency. Effortless Cash Application: Say farewell to the headache of reconciling payments. Automate your cash application process and achieve 100% accuracy, improved cash flow and happier customers. Strategic Credit Management: Make informed credit decisions with confidence. Powerful

CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.

Take control of your debt collection process! Get secure, confidential payments and build better relationships with customers. Dash Billing allows you to manage overdue accounts without having to use a debt collection agency. Our system is designed to help you collect overdue payments without having to resort to using a third party, giving you more control and maximizing collection amounts. Dash Billing makes account receivables management easier than ever. Dash's streamlined system helps you manage overdue accounts without having to use a debt collection agency. Our simple and efficient system allows you to keep track of overdue payments quickly and easily while saving you time and money. You need an outreach strategy that works, but you are wasting days looking at unreliable insights. Measure collection efforts and analytics with accurate, real-time reporting.

Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust. The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour. aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis. Contact us at fraud.com to learn how we can improve your fraud defences.

Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow Designer

Ganttic is a flexible drag and drop scheduler for resource planning. Its resource-centric Gantt charts provide a comprehensive overview of your equipment, personnel, facilities, and vehicles. Helping you see who or what, is doing what and when. Leverage your projects' resources to achieve more. And in addition to simple scheduling, dive into more comprehensive resource management and project portfolio management. Optimize resource utilization, build comprehensive reports, and create project or resource-breakdown structures which streamline the planning process. Unlimited Custom Views help segment large resource pools and data fields allow you to incorporate data that matters. A real-time planner that can be used for daily tasks, weekly planning meetings, or long-term scheduling. Suitable for any industry and management style, Ganttic is often seen as a more flexible and affordable "lite ERP" solution. Take advantage of a free 14 day trial with complimentary onboarding.

RISK IDENT is a leading software development company that offers anti-fraud solutions to companies within the e-commerce, telecommunication and financial sectors. We are experts in data analytics and machine learning. Our key products are FRIDA Fraud Manager and DEVICE IDENT Device Fingerprinting. Use cases include payment fraud, account takeovers, fraud within account and loan applications. Our intelligent software products detect online fraud through an automated evaluation and interpretation of data points. We deliver results in real time and thus enable you to stop fraudulent attacks before the damage occurs. Multiple awards, serious data security. The challenge in fraud prevention is the networking and evaluation of all relevant data points at high processing speed. That is exactly what we deliver: Identifying anomalies in real time.

FAMCare is powerful, cloud-based case management software for human services agencies who are looking to manage cases faster and make data analysis and reporting simpler to allow you to help more clients. FAMCare automates casework with flexible workflow tools and queued to-do lists, so nobody falls through the cracks. Powerful pivot table data reporting makes looking at data easy and fun and makes quarterly and annual reporting simple. Includes modules for workflow, new form creation, billing, portals and much more.