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About

With Joompay you can: • Get a virtual debit card for free and use it for safe and secure online shopping. We also support both Google Pay in case you want to add Joompay card to your wallet. • Order our card in plastic. We had so many enquiries about our card in plastic, we could not leave them unanswered! You can pre-order your plastic card now in one of our 3 beautiful colors: alpaca-white, narwhal-blue, flamingo-pink • Enjoy our special offers on shopping. That's why we have an outstanding 5% cashback from your Joom purchases! You will also receive a €10 bonus if your first purchase on Joom costs more than €10. Check our app for more offers available. Limited time only! • Get notified about any activity on your account. Every time you send or receive a transfer, you'll get an instant push notification. You will never miss out on your money moves! • Feel safe and secure. Lost your plastic card? Freeze it right in the app. Found it in your bag? Unfreeze it right away.

About

Sending means more when you switch to Remitly. Your money arrives exactly as promised or we'll refund your fees. Your personal information is always kept confidential and your funds are protected. Nearby stores and banks for your loved one to pickup. We're committed to providing you with great exchange rates and low fees every single day. We offer promotions for brand new Remitly customers. Eligibility restrictions may apply. Once you create an account, check out our handy step-by-step guide to sending your first transfer. Every transfer carries a delivery promise. We deliver on time or your money back. In addition to excellent rates, we offer you $0 fees when sending $500 or more. We may ask for additional documentation depending on the amount sent or if we are unable to verify your identity. Your safety and security are our absolute priorities. We are a Money Services Business registered with the US Department of Treasury and authorized to do business in all 50 states.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Any user looking for a mobile application to send and receive cash instantly

Audience

Any user wanting a secure money transfer application solution for sending and transfering money worldwide

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Account opening and maintenance — €0
Customer service €0
Notifications — €0
Debit Card issuance —€0
Monthly fee — €0
Per purchase fee— €0
Foreign currency transaction fee — 1%
Plastic card delivery for new card — €5
Plastic card replacement delivery for any existing card that was lost, stolen, not collected from the post or requested to be reissued by you — €3
Add Money from a consumer EEA card — €0
Add Money from Google Pay/ Apple Pay — €0
Add Money from a non-EEA card — 3%
Add Money from a commercial card — 3%
Incoming Bank Transfer — €0
Receive a Paylink payment from an EEA card — 1.3% + €0.10*
Receive a Paylink payment from a non-EEA card or a commercial card — 2.7% + €0.10*
Receive a Joompay Payment — €0
Send a Joompay Payment from your Joompay balance — €0
Send a Joompay Payment from a consumer EEA card — €0
Send a Joompay Payment from a commercial card — 3%
Send a Joompay Payment from a non-EEA card —3%
Outgoing Bank Transfer— 3 transfers per month free, then €1 each
ATM balance inquiries €0
ATM withdrawals — 5 withdrawals or €200 per month free (whichever comes first), then 2%, €1 minimum per withdrawal
Inactivity fee — €0
Top-Up Chargeback Fee — €30
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Swift opening account. Free Luxembourg IBAN account. Free top up by credit card or bank transfers. Good support in app. Free debit Visa card. Apple Pay. Google Pay. Notifications by transfers.

Cons

  • Instant Payment transfers are dealt with delays of within 15 minutes instead of the usual 10 seconds with IP. Not 100.000€ deposit guarantee.

Pros & Cons from Real Users

Pros

  • None.
  • An app that provides user friendly UI, above all providing the best rate possible and at times cancelling out fees when sent beyond certain amount.

Cons

  • I was a customer for 2 years. They then closed my account with no warning and the only explanation, in an email, is that we were not in compliance with the user agreement.
  • When using economy as the way to send, it may take a week to two but with an higher forex rate.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Joompay
Founded: 2020
Luxembourg
www.joompay.com

Company Information

Remitly
Founded: 2012
United States
www.remitly.com/us/en

Alternatives

Alternatives

Apple Pay

Apple Pay

Apple
Small World

Small World

Small World Financial Services

Categories

Categories

Money Transfer Supported

Mobile Payment Features

ACH Support Not Supported
Contactless / NFC Supported
Credit Card Support Not Supported
Cryptocurrency Support Not Supported
Debit Card Support Supported
eCommerce Payments Supported
In-App Payments Supported
In-Store Payments Not Supported
Micropayments Not Supported
P2P Payments Supported

Integrations

Onfido Not Supported

Integrations

Onfido Supported
Claim Joompay and update features and information
Claim Joompay and update features and information
Claim Remitly and update features and information
Claim Remitly and update features and information