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About

Jitterbit Harmony is an AI-infused integration and automation platform designed to unify business systems across cloud, SaaS, and on-premise environments. It provides end-to-end workflow automation through products including iPaaS, API Manager, App Builder, and EDI. With a layered AI architecture, Harmony embeds accountable AI agents and assistants directly into integration processes. Drag-and-drop connectors enable rapid deployment and seamless connectivity with thousands of applications such as Salesforce, SAP, Workday, and NetSuite. The platform supports industries ranging from healthcare and manufacturing to retail and logistics. Jitterbit has earned repeated #1 rankings in G2’s Enterprise iPaaS Implementation Index, highlighting customer satisfaction and speed to value. Designed for secure, scalable transformation, Harmony powers integration, automation, and application development within a single unified system.

About

Make is a visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without coding. SMBs, startups, scaleups, teams, and enterprises around the world use Make to scale their business faster than ever. Make enables people to connect and create workflows at the speed of their ideas. With Make, anyone can build like a developer, launching solutions across all industries and business areas at a fraction of the cost and time. Make allows teams to visualize, modify, and collaborate on processes that scale as quickly as their organization. Whether you’re integrating sales and marketing tools, automating a customer journey, improving business operations, or building a custom back-end system—creating on Make is powerful, intuitive, and playful. As our Maker community has shown us, when the experience of building sparks as much joy as the solution, there are no limits to what's possible.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Jitterbit Harmony is ideal for enterprise IT leaders, integration architects, operations teams, and digital transformation stakeholders seeking secure, AI-powered integration and workflow automation across complex business systems

Audience

Businesses of all sizes that want to connect applications and integrate workflows

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact Seller
Free Version Not Supported
Free Trial Supported

Pricing

$9 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.2 / 5
features 4.8 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Price seemed reasonable compared to alternatives. Syncs were able to be customized. Professional Services delivered work on time.

Cons

  • Syncs turned out to not be able to handle our capacity, and Professional Services told us that could not be improved. Server agents would randomly run syncs twice, meaning we got duplicate transactions nearly daily. Disabled syncs would sometimes turn themselves back on (weeks to months after being disabled) and run when not desired. Support did not know how to address the server agent issues, and we ultimately had to leave the platform for lack of ability to use it without daily intervention to fix something.

Pros & Cons from Real Users

Pros

  • Service is very robust and offers freedom in how you set up your automations. The overall system design makes sense and it is pleasant to work with. It gives you tools to solve problems. It is way cheaper then Zapier. Also Make is not limited by "no code" mindset, I appreciate it.
  • Wide Integration Capabilities: Make supports an array of applications, from popular SaaS tools to custom APIs. This connectivity allows you to automate processes across multiple platforms seamlessly. User-Friendly Interface: The drag-and-drop functionality makes it accessible for users with varying levels of technical expertise. Even those with no coding knowledge can create powerful automations quickly. Cost-Effective Pricing: Compared to its competitors, Make offers competitive pricing plans that provide good value for startups and small businesses looking to implement automation without breaking the bank.
  • Very easy to use. Great visual interface. Formation plateform via Make Partners. Almost everything is possible.
  • Easy to use, nice interface, good price for the possibilities ones get, no extra documentation necessary, very good problem handling in case of lost connections.
  • Ease of use. Compatibility with other software & apps. Webhooks & Instant triggers. Timesaving and works "on top" of other other tools.

Cons

  • Steeper learning curve then Zapier, some IT experience is very useful. It is not trivial to chain scenarios and there is no merge/join node.
  • Learning Curve: Although the platform is user-friendly, there is a learning curve when first getting accustomed to its features. Custom Code Limitations: This limitation can be a drawback for developers looking for more advanced automation capabilities. Error Messaging: Some error messages can be vague or difficult to interpret, hindering troubleshooting.
  • Some apps are missing. I don't really see something else in Cons.
  • There is still room for more connected apps. No other cons.
  • No cons that I can think of. It is constantly evolving and more integrations are added every month.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Jitterbit
Founded: 2003
United States
www.jitterbit.com

Company Information

Make
Founded: 2012
Czech Republic
www.make.com/en

Alternatives

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
Linx

Linx

Twenty57

Categories

API Management Supported
API Marketplaces Supported
Data Integration Supported
Data Migration Supported
Integration Supported
iPaaS Supported

Categories

API Marketplaces Supported
Integration Supported
iPaaS Supported
Webhook Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Supported
Metadata Management Supported
Multiple Data Sources Supported
Web Services Supported

iPaaS Features

AI / Machine Learning Supported
Cloud Data Integration Supported
Dashboard Supported
Data Quality Control Supported
Data Security Supported
Drag & Drop Supported
Embedded iPaaS Supported
Integration Management Supported
Pre-Built Connectors Supported
White Label Supported
Workflow Management Supported

API Management Features

Access Control Supported
Analytics Supported
API Design Supported
API Lifecycle Management Supported
Dashboard Supported
Developer Portal Supported
Testing Management Supported
Threat Protection Supported
Traffic Control Supported
Version Control Supported

Business Process Management Features

Access Controls / Permissions Supported
Alerts / Notifications Supported
Business Process Automation Supported
Business Rules Management Supported
Collaboration Supported
Process Change Tracking Supported
Process Mapping Supported
Process Modeling & Design Supported
Visual Workflow Management Supported

Low-Code Development Features

AI-Assisted Development Supported
Business Process Automation Supported
Collaborative Development Supported
Data Aggregation and Publishing Supported
Deployment Management Supported
Drag & Drop Supported
Integrations Management Supported
Iteration Management Supported
Performance Monitoring Supported
Requirements Management Supported
Templates Supported
Visual Modeling Supported
Web / Mobile App Development Supported
Workflow Management Supported

Integration Features

Dashboard Supported
ETL - Extract / Transform / Load Supported
Metadata Management Supported
Multiple Data Sources Supported
Web Services Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Not Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

Adobe Marketo Engage Supported
Jira Supported
Salesforce Supported
Shopify Supported
Zendesk Supported
Acquia Campaign Studio Not Supported
Aimylogic Not Supported
Allo Not Supported
Dux-Soup Not Supported
FairCom EDGE Supported
Google Hangouts Not Supported
HARPA AI Not Supported
Knolli Not Supported
RetargetKit Not Supported
ServiceNow Supported
SmartEmailing Not Supported
Teamwork Desk Not Supported
Todoist Not Supported
Uniqode Not Supported
Yodel.io Not Supported

Integrations

Adobe Marketo Engage Supported
Jira Supported
Salesforce Supported
Shopify Supported
Zendesk Supported
Acquia Campaign Studio Supported
Aimylogic Supported
Allo Supported
Dux-Soup Supported
FairCom EDGE Not Supported
Google Hangouts Supported
HARPA AI Supported
Knolli Supported
RetargetKit Supported
ServiceNow Not Supported
SmartEmailing Supported
Teamwork Desk Supported
Todoist Supported
Uniqode Supported
Yodel.io Supported
Claim Jitterbit and update features and information
Claim Jitterbit and update features and information
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Claim Make and update features and information