Related Products
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About
Fast and powerful issue tracking, with embedded AI copilots that learn from your team's knowledge, so you can blaze through your tasks and ship world-class products faster. Uses your team’s docs and project history to better resolve design, development, and project management tasks. Instantly capture issues with screenshots, videos, and session logs from both web and mobile apps, in a format that developers will love. Fully documented issues in seconds, with suggested statuses and labels, advanced filters, and rich text descriptions.
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About
Outverse is an AI-driven platform designed to alleviate customer support bottlenecks by autonomously resolving up to 80% of complex support queries and efficiently managing the remainder through seamless hand-offs to support and success teams. The platform features an AI Agent capable of processing billing changes, subscription refunds, and account administration tasks for authenticated users, ensuring actions are executed promptly and accurately. For intricate issues, Outverse offers an Internal Copilot equipped with customizable playbooks, enabling support teams to automate common workflows and expedite resolution times. The system also supports pain-free escalation and hand-offs by setting custom rules that direct customer conversations to the appropriate team or agent, ensuring critical issues receive immediate attention. Outverse is particularly beneficial for highly regulated industries, teams experiencing high ticket volumes, and companies with complex software products.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Users looking for a platform that helps build and improve their products
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Audience
Customer support managers searching for a solution to improve their operational efficiency and reduce support ticket volumes through AI-driven automation
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationIteration
www.iterationx.com
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Company InformationOutverse
Founded: 2021
United Kingdom
www.outverse.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Jira
Supported
Slack
Supported
Asana
Supported
GitHub
Supported
HubSpot CRM
Not Supported
Linear
Supported
Make
Supported
Notion
Not Supported
Salesforce
Not Supported
Snowflake
Not Supported
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Integrations
Jira
Supported
Slack
Supported
Asana
Not Supported
GitHub
Not Supported
HubSpot CRM
Supported
Linear
Not Supported
Make
Not Supported
Notion
Supported
Salesforce
Supported
Snowflake
Supported
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