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About

Fast and powerful issue tracking, with embedded AI copilots that learn from your team's knowledge, so you can blaze through your tasks and ship world-class products faster. Uses your team’s docs and project history to better resolve design, development, and project management tasks. Instantly capture issues with screenshots, videos, and session logs from both web and mobile apps, in a format that developers will love. Fully documented issues in seconds, with suggested statuses and labels, advanced filters, and rich text descriptions.

About

Outverse is an AI-driven platform designed to alleviate customer support bottlenecks by autonomously resolving up to 80% of complex support queries and efficiently managing the remainder through seamless hand-offs to support and success teams. The platform features an AI Agent capable of processing billing changes, subscription refunds, and account administration tasks for authenticated users, ensuring actions are executed promptly and accurately. For intricate issues, Outverse offers an Internal Copilot equipped with customizable playbooks, enabling support teams to automate common workflows and expedite resolution times. The system also supports pain-free escalation and hand-offs by setting custom rules that direct customer conversations to the appropriate team or agent, ensuring critical issues receive immediate attention. Outverse is particularly beneficial for highly regulated industries, teams experiencing high ticket volumes, and companies with complex software products.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Users looking for a platform that helps build and improve their products

Audience

Customer support managers searching for a solution to improve their operational efficiency and reduce support ticket volumes through AI-driven automation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per user per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Iteration
www.iterationx.com

Company Information

Outverse
Founded: 2021
United Kingdom
www.outverse.com

Alternatives

Commented

Commented

Commented LTD

Alternatives

Waxwing

Waxwing

WaxWing AI
Embed-bot

Embed-bot

Musbahdev Software Services
Jira

Jira

Atlassian

Categories

AI Copilots Supported
Project Management Supported

Categories

Agentic AI Supported
AI Agents Supported
AI Copilots Supported

Integrations

Jira Supported
Slack Supported
Asana Supported
GitHub Supported
HubSpot CRM Not Supported
Linear Supported
Make Supported
Notion Not Supported
Salesforce Not Supported
Snowflake Not Supported
Stripe Not Supported
Zendesk Not Supported

Integrations

Jira Supported
Slack Supported
Asana Not Supported
GitHub Not Supported
HubSpot CRM Supported
Linear Not Supported
Make Not Supported
Notion Supported
Salesforce Supported
Snowflake Supported
Stripe Supported
Zendesk Supported
Claim Iteration and update features and information
Claim Iteration and update features and information
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