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About

InsightReviews is a review collection and reputation management platform for local businesses. Staff enter a customer's phone number at the point of sale, and we send an SMS with a branded review link. Positive reviews (4-5 stars) are routed to Google, Yelp, Facebook, and TripAdvisor. Negative reviews (1-3 stars) stay private so the business can follow up directly. Features include a review dashboard with analytics, staff accounts for team access, a public testimonial wall, customizable SMS templates, and Stripe-powered billing. Built for cafes, salons, dentists, gyms, and auto shops who want more 5-star reviews and fewer public complaints.

About

Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local businesses (cafes, salons, dentists, gyms, auto shops) looking to get more positive online reviews and manage their reputation

Audience

Ecommerce shops with 300+ products whose products create repeatable customer experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$79/month
Free Version Not Supported
Free Trial Supported

Pricing

Free
Public Store Page to Feature Reviews
Collect Product & Company Reviews
Automated Review Requests
In-Email Forms
Rich Snippets
Product Grouping
Shoppable Instagram Carousel
On-site Review Widgets
In-Email Promotions
Exit Surveys
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

InsightReviews
Founded: 2025
Australia
insightreviews.com.au

Company Information

RaveCapture
Founded: 2015
United States
ravecapture.com

Alternatives

Alternatives

EmbedReviews

EmbedReviews

EmbedSocial

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Supported

Integrations

BigCommerce Not Supported
Facebook Not Supported
Google Not Supported
Instagram Not Supported
Klaviyo Not Supported
Lootly Not Supported
Magento Not Supported
Mailchimp Not Supported
OpenCart Not Supported
Shopify Not Supported
Volusion Not Supported
WooCommerce Not Supported
X (Twitter) Not Supported
Zapier Not Supported

Integrations

BigCommerce Supported
Facebook Supported
Google Supported
Instagram Supported
Klaviyo Supported
Lootly Supported
Magento Supported
Mailchimp Supported
OpenCart Supported
Shopify Supported
Volusion Supported
WooCommerce Supported
X (Twitter) Supported
Zapier Supported
Claim InsightReviews and update features and information
Claim InsightReviews and update features and information
Claim RaveCapture and update features and information
Claim RaveCapture and update features and information