InsightPro.aiMDI NetworX
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LGI RPABoston Software Systems
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About
InsightPro is a web-based workforce analytics and operations platform for health insurance payers, third-party administrators, benefit administrators, and health plans. It supports claims operations, quality assurance, and member contact-center teams. Claims features include inventory tracking, task assignment and distribution, production planning, forecasting, KPI dashboards, activity monitoring, and query resolution. Quality teams can use configurable audits, sampling, capacity planning, error feedback, rebuttal workflows, and performance reporting. Contact-center features include member and call-history views, configurable workflows, real-time highlights, and performance analytics. Workforce dashboards help managers monitor productivity, workload, quality, and operational trends, while administrative tools support user and workflow management. The platform is delivered as a configurable SaaS service for payer operations; plan scope and pricing are tailored to customer requirements.
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About
LGI RPA (formerly Boston WorkStation) helps hospitals and health systems bridge the gaps left by system vendors who don't deliver on interoperability claims, leaving providers and staff struggling to complete time-consuming manual workflows. It’s a flexible, client-to-client implementation, designed to work the way you do, aligning to existing workflows and business constraints. It’s time to take a look at the processes — and bottlenecks — in place and think about how to automate them. LGI RPA (formerly Boston WorkStation) is a digital ally that works 24/7/365, alongside human employees, completing tasks, ensuring accuracy, and eliminating the workflow issues faced by manual data entry. It’s not just an automation engine, it's a workflow improvement tool, that identifies errors before they occur.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Health insurance payers, third-party administrators, benefit administrators, and health plans; used by claims, quality assurance, member services/contact-center, and operations teams.
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Audience
Health centers looking for a platform to optimize processes
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Support
Phone Support
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24/7 Live Support
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Online
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Support
Phone Support
Supported
24/7 Live Support
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Online
Supported
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API
Offers API
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API
Offers API
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PricingFlexible payment options include monthly plans and pay-per-transaction billing. SaaS pricing is tailored to selected features and customer requirements; no long-term commitment is required.
Free Version
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Free Trial
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Pricing
No information available.
Free Version
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Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
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In Person
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
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Company InformationMDI NetworX
Founded: 2014
United States
insightpro.ai/
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Company InformationBoston Software Systems
Founded: 1985
United States
www.bostonsoftwaresystems.com/Products/Boston-WorkStation
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Integrations
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Integrations
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