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About

Innbocks is a private-label virtual mailbox software platform designed to help mailroom operators increase revenue and customer retention. It transforms traditional physical mailboxes into hybrid services with digital features such as mail scanning, forwarding, shredding, and real-time notifications. The platform allows operators to add a digital tier without changing addresses, branding, or compliance processes. Customers gain mobile access to their mail status through email and SMS alerts. Innbocks integrates seamlessly into existing workflows, requiring no special hardware. Operators can create premium service plans and boost average revenue per user (ARPU). With a quick setup process and mobile app support, Innbocks modernizes mailbox businesses while preserving operational simplicity.

About

With a real street address, you can receive all of your postal mail online. Every­thing else has moved to the cloud, your mail can, too. No more junk mail. No more worrying about missing a letter again regardless of where you are in the world. It really is a snap! Keep your home address private and end the trips to a P.O. Box all while enhancing your credibility with a real physical address. Get Better Organized. Scanned mail is sent in PDFs you can directly save on your computer or network. Adopt the paperless life. Increase Security. All unwanted is shredded. Your mail is only available on your secure cloud-based account unless you want it forwarded. Save Time, no more trips to the post office, download and save your mail online, anytime, anywhere, on any device. Have mail delivered to a real address other than your home or your office and have all unwanted mail shredded.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CMRA, Mailroom Operators, Pack & Ship Store Owners, Rental Mailbox Business Owners

Audience

Businesses in need of a virtual online mail provid­er that allows them to receive all of their postal mail online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Very Competitive Flat Rate Monthly Per Virtual Mailbox Customer
Free Version
Free Trial

Pricing

$9.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.2 / 5
ease 1.4 / 5
features 1.6 / 5
design 1.2 / 5
support 1.2 / 5

Pros & Cons from Real Users

Pros

  • There is absolutely nothing of value to this service provider and it is sold as a required add on to Swyft.
  • Nothing about this service is likable not one feature. You will only waste time and money period!!!
  • Mail that does arrive can be scanned to view, and the notary access made signing up quickly. Some of my mail arrived.
  • Quick customer "support", which doesn't actually do anything Price is in line with similar alternatives, relatively inexpensive.
  • Looks like a great service if it worked. They advertise all the features that we needed for a virtual mailbox.

Cons

  • Absolutely horrible virtual mailbox service! They work as a required add on paid service with Swyft which is equally poor. After you’ve finally had enough of their slow response time and lack of functionality you have to first email a request to cancel then wait for a call back to go through a two tiered process to try and cancel the service. During the process they will first offer to come down in price to $14.99 per month then when your cancellation gets escalated to the next tier they will offer $9.99 per month and try and convince you to keep the service for personal use since their business level use failed. Then they will put you on a series of holds and eventually tell you they can’t cancel you because the address they have on file (theirs) is your official business address. Ultimately you will have to dispute the charges with your credit card issuer. I would encourage you to file complaints at the state and federal level to prevent other from having to go through this scam.
  • It is all a bunch of crap!! Every complaint was handled with the same bull crap response, it makes me sick to my stomach to have paid for this service
  • -no clear way to see what mail is racking up their excessive storage fees -forwarding charges are excessive -no Android App even though it has been promised as "coming soon" -terrible UX design in their website that makes accessing simple account details and billing details difficult -the address provided will not validate with USPS so much of the mail gets rejected
  • Customer service isn't actually providing any service just empty promises. Mail isn't processed on site but sent to a distribution facility somewhere else.
  • Did not work for me. Test letters were returned undeliverable. Support blamed USPS, but it was because SMB's mailbox became too full to receive mail.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Innbocks
Founded: 2025
United States
www.innbocks.com

Company Information

SnapMailbox
United States
www.snapmailbox.com

Alternatives

Alternatives

Exela Digital Mailroom

Exela Digital Mailroom

Exela Technologies

Categories

Categories

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Integrations

Zoom

Integrations

Zoom
Claim Innbocks and update features and information
Claim Innbocks and update features and information
Claim SnapMailbox and update features and information
Claim SnapMailbox and update features and information