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About

Innago is a free and easy-to-use property management solution. Whether you have 1 unit or 1000, student housing, or commercial properties, Innago is built for you. Our software is designed to save you time and money, so you can spend more time doing the things that matter most. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!

About

For stress-free rental property management, turn to RentPost! Simple and user-friendly, RentPost helps property managers and landlords manage various rental property related tasks such as rent collection, work orders, contact management, accounting, tenant management, and unit management. This cloud-based property management software also provides information regarding payment status and pending cases that require action from the owner’s end as well as incorporates a news feed that allows property managers and their staff to see business updates in a real-time.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to mid-sized landlords and property managers interested in completely free online property management software

Audience

Supports different types of managers, from landlords with a dozen single-family homes to property owners with thousands of apartments.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
All features are 100% free for landlords and property owners.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.00/month
Offers 30-day free trial. Pricing starts at $29 to $249 a month, based on the number of units.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.3 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • User-friendly interface: Innago's design is intuitive, making navigating and utilizing the platform easy. Comprehensive feature set: Innago offers a wide range of features, from tenant management to financial tracking, customized late fees, messaging, and maintenance tracking. Mobile accessibility: The platform has a mobile app and the browser is mobile-friendly. Having the app is critical to get notifications right away if there is a maintenance issue. Strong customer support: The Innago support team is amazing and very quick to respond and get a resolution or an answer to your question. To be free to landlords is a major plus and it isn't expensive for the tenant to make their payments if they set up payments through their bank account.
  • I love that it's free, so it saves me money. I can easily use it and navigate the dashboard every easily. The best is the quick responsiveness of customer service, which is important for me whenever a problem arises.
  • Great Platform and Customer Service. The platform is easy to navigate and customer service is very responsive for assistance.
  • I like that you can store documents in each renters file. Its so easy to add these documents. Its nice that I don't have to keep a physical copy.
  • The product overall is great; it has easy accessibility and is easy to setup. It also has great flexibility.

Cons

  • Learning curve: While the interface is generally user-friendly, there is still be a learning curve for users who are new to property management software or who are switching from a different platform. It would be helpful if you were able to navigate different sections of the platform without having to back out and go to one of the side bar items. Reports: It would be nice to be able to get more reports or customize some of the reports. Creating Documents: This feature could be developed further. It isn't very user-friendly, and it would be nice to create a document from scratch. Filling out all the spaces to complete text, initials, and documents could be improved.
  • I wish Innago implemented a guidebook or a video to help tenants better integrate into the platform because one of my tenants isn't tech savvy and had difficulty using it. I also wish there were forms available for landlords to use, such as eviction notice, lease agreements based on state, etc.
  • I currently do not have any cons at this time to report.
  • There is not a way to have a renter sign multiple electronic documents
  • I do not like that I do not have the option to turn off the credit card function.

Pros & Cons from Real Users

Pros

  • I manage several properties with different tenants and owners, so keeping everything separate without making the whole process confusing was important to me. RentPost lets me organize the property information, tenant records and financial details around the individual properties. I can move between properties without having to dig through separate spreadsheets to figure out which information belongs where. That sounds basic, but it was becoming surprisingly annoying with my old setup.
  • I found RentPost on Reddit when I was looking for something that could handle applications without making me jump between five different places. The application side lets me collect the information and documents I need, run screening, and then move an approved applicant into the tenant workflow. That last part is what sold me. I don't have to copy everything over again just because someone got approved. The signed lease can also stay with the tenant's records, which makes finding it later way less annoying.
  • 1. Vendors can get the work-order details instead of me explaining everything over the phone. 2. Photos can be attached to the request. I can assign the work and keep the updates with that job. 3. Comments mean I don't have to remember what was said three days ago. 4. Having the maintenance history there is helpful when the same property has another issue later.
  • 1. After years of managing properties, having leasing, applications, tenant records, payments, maintenance and accounting under one PMS saves a ridiculous amount of back and forth. 2. RentPost handles the financial side properly with ledgers, receivables, payables, owner balances and reporting. 3. Tenant and owner portals take care of a lot of routine questions without everything landing in my inbox. 4. Online applications and tenant screening make the leasing side much easier to keep organized.
  • I don't have to deal with concessions often, which is probably why they always used to throw me off. There's usually a perfectly reasonable explanation for the adjustment, but then I'm left trying to make sure the tenant's balance reflects it correctly and the accounting still makes sense afterward. RentPost gives me a way to record credits and concessions against the account rather than making some mysterious spreadsheet adjustment and hoping future me understands what past me was doing. I can see the charge and the adjustment together, which has been particularly helpful when I'm reviewing an account months later.

Cons

  • It took some time to decide how I wanted everything organized.
  • There are quite a few application settings, so getting everything exactly how I wanted took some trial and error.
  • Getting vendors to actually check the system instead of texting me took some convincing.
  • New users may need some time to understand the accounting and workflow setup like I did.
  • It took me a little time to understand how I wanted to handle different types of credits so that we were being consistent.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Innago
Founded: 2016
United States
innago.com

Company Information

RentPost
Founded: 2009
United States
www.rentpost.com

Alternatives

Alternatives

Categories

Categories

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Not Supported
Cash Flow Analysis Supported
Critical Date Alerts Not Supported
CRM Supported
Deal Management Not Supported
For Appraisers Not Supported
For Brokers Not Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Not Supported
Strategic Planning Not Supported

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Lease Accounting Features

Amortization Schedule Not Supported
Asset Management Not Supported
Billing & Invoicing Supported
Budgeting & Forecasting Not Supported
Capitalization Reporting Not Supported
Critical Date Alerts Not Supported
Expense Tracking Supported
For Equipment Leases Not Supported
For Real Estate Supported
Payment Tracking Supported
Portfolio Management Not Supported
Tax Management Not Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Not Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Not Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Not Supported
Move-In / Move-Out Wizard Not Supported
Multi-Location Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Not Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Not Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Not Supported

Integrations

Google Contacts Not Supported
Ledgre Supported
QuickBooks Accountants Supported

Integrations

Google Contacts Supported
Ledgre Not Supported
QuickBooks Accountants Not Supported
Claim Innago and update features and information
Claim Innago and update features and information
Claim RentPost and update features and information
Claim RentPost and update features and information