Innago

Innago

4.7 out of 5 stars
Innago Property Matrix

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Innago:

About

Innago is a free and easy-to-use property management solution. Whether you have 1 unit or 1000, student housing, or commercial properties, Innago is built for you. Our software is designed to save you time and money, so you can spend more time doing the things that matter most. Our mission is to make renting simple, accessible, & affordable for landlords of any size. Too many alternatives are expensive & overwhelming, turning a "solution" into a problem. Innago allows you to easily: collect rent, screen tenants, list properties, manage work orders, create applications, sign leases, organize financials, communicate with tenants, & much more!
Property Matrix:

About

Property Matrix is the most customizable property management software, tailored for residential, commercial, and mixed portfolios. This cloud-based platform offers enterprise-class accounting, custom reports, automated workflows, and real-time access on any device. Tenants can make online payments and submit maintenance requests through dedicated portals, while landlords benefit from e-signatures, check scanning, and online rental applications. Features include advanced CAM management, automated lease creation, marketing tools to post vacancies to third-party sites, and integrated communication hubs for tenants, vendors, and owners. Easily scale to fit your portfolio size, from 50 to 5,000 units. Backed by a user-friendly interface and exceptional customer support, Property Matrix simplifies operations, improves efficiency, and enhances tenant satisfaction​​​.
Innago:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Property Matrix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Innago:

Audience

Small to mid-sized landlords and property managers interested in completely free online property management software
Property Matrix:

Audience

Property Matrix delivers cloud-based software solutions for residential property managers.
Innago:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Property Matrix:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Innago:

API

Offers API Supported
Property Matrix:

API

Offers API Supported
Innago:

Screenshots and Videos

Property Matrix:

Screenshots and Videos

Innago:

Pricing

Free
All features are 100% free for landlords and property owners.
Free Version Not Supported
Free Trial Not Supported
Property Matrix:

Pricing

$450/month
Standard: 250 units, $1.75/additional unit, essential features.
Pro: All Standard features plus commercial property tools.
Enterprise: 800 units, $1.60/additional unit, all Pro features
Free Version Not Supported
Free Trial Not Supported
Innago:

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.7 / 5
Property Matrix:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Innago:

Pros & Cons from Real Users

Pros

  • User-friendly interface: Innago's design is intuitive, making navigating and utilizing the platform easy. Comprehensive feature set: Innago offers a wide range of features, from tenant management to financial tracking, customized late fees, messaging, and maintenance tracking. Mobile accessibility: The platform has a mobile app and the browser is mobile-friendly. Having the app is critical to get notifications right away if there is a maintenance issue. Strong customer support: The Innago support team is amazing and very quick to respond and get a resolution or an answer to your question. To be free to landlords is a major plus and it isn't expensive for the tenant to make their payments if they set up payments through their bank account.
  • I love that it's free, so it saves me money. I can easily use it and navigate the dashboard every easily. The best is the quick responsiveness of customer service, which is important for me whenever a problem arises.
  • Great Platform and Customer Service. The platform is easy to navigate and customer service is very responsive for assistance.
  • I like that you can store documents in each renters file. Its so easy to add these documents. Its nice that I don't have to keep a physical copy.
  • The product overall is great; it has easy accessibility and is easy to setup. It also has great flexibility.

Cons

  • Learning curve: While the interface is generally user-friendly, there is still be a learning curve for users who are new to property management software or who are switching from a different platform. It would be helpful if you were able to navigate different sections of the platform without having to back out and go to one of the side bar items. Reports: It would be nice to be able to get more reports or customize some of the reports. Creating Documents: This feature could be developed further. It isn't very user-friendly, and it would be nice to create a document from scratch. Filling out all the spaces to complete text, initials, and documents could be improved.
  • I wish Innago implemented a guidebook or a video to help tenants better integrate into the platform because one of my tenants isn't tech savvy and had difficulty using it. I also wish there were forms available for landlords to use, such as eviction notice, lease agreements based on state, etc.
  • I currently do not have any cons at this time to report.
  • There is not a way to have a renter sign multiple electronic documents
  • I do not like that I do not have the option to turn off the credit card function.
Innago:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Property Matrix:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Innago:

Company Information

Innago
Founded: 2016
United States
innago.com
Property Matrix:

Company Information

Property Matrix
Founded: 2006
United States
www.propertymatrix.com
Innago:

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Innago:

Categories

Property Matrix:

Categories

Innago:

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Not Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Not Supported
Cash Flow Analysis Supported
Critical Date Alerts Not Supported
CRM Supported
Deal Management Not Supported
For Appraisers Not Supported
For Brokers Not Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Not Supported
Strategic Planning Not Supported

HOA Features

Calendar Management Not Supported
Committee Management Not Supported
Document Management Supported
Event Management Not Supported
Member Communities Not Supported
Member Directory Not Supported
Online Payment Processing Supported
Property Database Supported
Website Management Not Supported
Work Order Management Supported

Lease Accounting Features

Amortization Schedule Not Supported
Asset Management Not Supported
Billing & Invoicing Supported
Budgeting & Forecasting Not Supported
Capitalization Reporting Not Supported
Critical Date Alerts Not Supported
Expense Tracking Supported
For Equipment Leases Not Supported
For Real Estate Supported
Payment Tracking Supported
Portfolio Management Not Supported
Tax Management Not Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Not Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Not Supported
Move-In / Move-Out Wizard Not Supported
Multi-Location Supported
Property Matrix:

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Not Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Not Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Supported
Customizable Templates Supported
Document Analytics Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Not Supported
Document Capture Supported
Document Conversion Not Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Not Supported
Electronic Signature Supported
Email Management Supported
File Recovery Not Supported
File Type Conversion Not Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Not Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Not Supported

Real Estate Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Bank Reconciliation Supported
Commission Management Supported
Contract Management Not Supported
General Ledger Supported
Mobile Access Supported
Payroll Not Supported
Property Development Management Not Supported
Reporting / Analytics Supported
Work Order Management Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Supported
Lead Generation Supported
Listing Management / IDX Not Supported
Presentation Not Supported
Reporting / Analytics Supported
SEO Not Supported
SMS Marketing Supported
Social Media Marketing Supported
Virtual Tour Supported
Website Builder Supported
Innago:

Integrations

Ledgre Supported
QuickBooks Accountants Supported
Zapier Not Supported
Property Matrix:

Integrations

Ledgre Not Supported
QuickBooks Accountants Not Supported
Zapier Supported
Innago:
Claim Innago and update features and information
Claim Innago and update features and information
Property Matrix:
Claim Property Matrix and update features and information
Claim Property Matrix and update features and information