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About

InhouseDelivery is a cloud-based delivery management platform designed to help restaurants control and fulfill their own delivery operations while avoiding high marketplace commissions. It integrates directly with a restaurant’s POS and online ordering platforms, automatically routing incoming orders to the best available driver without manual intervention. Through a centralized dashboard and mobile apps, operators gain full real-time visibility into order status, driver location, and delivery performance, while customers receive live tracking links and SMS updates. It supports both self-delivery using a restaurant’s own drivers and on-demand dispatch through a nationwide network of pre-vetted third-party drivers, giving businesses flexible fulfillment options. Built-in tools such as automated dispatch, GPS navigation, driver scheduling, photo proof of delivery, and signature capture help streamline logistics and ensure reliable service.

About

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants and food service operators that want to manage and optimize their own delivery operations while reducing reliance on third-party marketplaces

Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • They may coordinate the shipping of things you bought.

Cons

  • Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose. Problem: the original order only included one (1) can of soda, instead of two (2) Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue. Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to. I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

InhouseDelivery
United States
www.inhousedelivery.com

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

Alternatives

Alternatives

Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies

Categories

Food Delivery Supported

Categories

Food Delivery Supported
Grocery Delivery Supported

Integrations

Aleph Not Supported
ClickSend Not Supported
Fudo Not Supported
Hoppier Not Supported
PAR Ordering Not Supported
Spillover Supported
Vonus Not Supported

Integrations

Aleph Supported
ClickSend Supported
Fudo Supported
Hoppier Supported
PAR Ordering Supported
Spillover Not Supported
Vonus Supported
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Claim InhouseDelivery and update features and information
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Claim Rappi and update features and information