Incident Insight

Incident Insight

Salus Suite
SureView

SureView

SureView Systems
+
+

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About

Incident Insight is cloud-based incident investigation and root-cause analysis software that helps organizations visually map out, analyze, and learn from past incidents so they can develop safeguards to prevent similar events in the future. Designed to simplify and accelerate traditional incident investigations, it offers drag-and-drop diagram creation, customizable metadata, and intuitive tools for building investigation diagrams that break down threats, events, barriers, causes, and root causes so users can clearly see what happened and why. It enables teams to mark barrier failures, add supporting documentation, attach photos or files, and compare data across diagrams, then share results via live workspace links, downloadable images, or exported Word or Excel reports for presentations and reporting. Incident Insight is cloud-based for easy collaboration and lets multiple team members work together from anywhere.

About

Security Organizations using SureViews Operations SaaS suite process events, quickly, consistently and securely, delivering better security outcomes. SureView provides a single screen to coordinate every alarm and event that comes into your SOC (Security Operations Center)—from any system, any device, any source. Everything needed for efficient response is right there—geospatial mapping, action plans, nearby cameras, call lists, etc. Alarms are automatically grouped and prioritized so operators receive the urgent ones first. No more jumping from one system to another, every event is handled in a similar, consistent way, driving productivity and improving security outcomes. SureView’s Field Operations tool seamlessly connects your teams in the SOC and the field–providing real-time location and status information about field staff and critical assets.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Risk management and safety professionals requiring a solution to investigate root causes of incidents and prevent future occurrences

Audience

Incident Response platform for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$150 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Simple, easy to use. Quick deployment. The engineer helped me get started small which allowed my team to focus on addressing our top pain points.

Cons

  • It took some time to plot the cameras, it wasn't required but it made it easier to use.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Salus Suite
United States
incident-insight.com

Company Information

SureView Systems
Founded: 2001
United States
sureviewsystems.com

Alternatives

Alternatives

SmartEvent

SmartEvent

Check Point Software Technologies
ACSIA

ACSIA

DKSU4Securitas Ltd
SMP 365

SMP 365

SMP 365 SAAS

Categories

Incident Response Supported

Categories

Incident Response Supported

Integrations

Amazon Web Services (AWS) Not Supported
Avigilon Not Supported
Calipsa Not Supported
Cority Supported
Dahua Not Supported
Genetec Security Center Not Supported
Hikvision Not Supported
IDenticard Not Supported
Irisity IRIS+ Not Supported
Microsoft Entra ID Not Supported
Microsoft Excel Supported
Microsoft Teams Not Supported
Polarion REQUIREMENTS Not Supported
Scylla Not Supported
ServiceNow Not Supported
Slack Not Supported
Symmetry Incident Management Not Supported
VCA Not Supported
Veoci Not Supported
Wavestore VMS Not Supported

Integrations

Amazon Web Services (AWS) Supported
Avigilon Supported
Calipsa Supported
Cority Not Supported
Dahua Supported
Genetec Security Center Supported
Hikvision Supported
IDenticard Supported
Irisity IRIS+ Supported
Microsoft Entra ID Supported
Microsoft Excel Not Supported
Microsoft Teams Supported
Polarion REQUIREMENTS Supported
Scylla Supported
ServiceNow Supported
Slack Supported
Symmetry Incident Management Supported
VCA Supported
Veoci Supported
Wavestore VMS Supported
Claim Incident Insight and update features and information
Claim Incident Insight and update features and information
Claim SureView and update features and information
Claim SureView and update features and information