Incident Insight

Incident Insight

Salus Suite
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About

Incident Insight is cloud-based incident investigation and root-cause analysis software that helps organizations visually map out, analyze, and learn from past incidents so they can develop safeguards to prevent similar events in the future. Designed to simplify and accelerate traditional incident investigations, it offers drag-and-drop diagram creation, customizable metadata, and intuitive tools for building investigation diagrams that break down threats, events, barriers, causes, and root causes so users can clearly see what happened and why. It enables teams to mark barrier failures, add supporting documentation, attach photos or files, and compare data across diagrams, then share results via live workspace links, downloadable images, or exported Word or Excel reports for presentations and reporting. Incident Insight is cloud-based for easy collaboration and lets multiple team members work together from anywhere.

About

NeuBird’s flagship product, Hawkeye (Agentic AI SRE), is an AI-powered Site Reliability Engineering platform that transforms IT operations by continuously monitoring telemetry from across your observability stack, logs, metrics, traces, alerts, and incident tickets, to detect issues, analyze root causes, and propose or automate practical remediation in real time without requiring manual investigation. Built for enterprise-grade environments, Hawkeye integrates securely with existing monitoring and incident management tools (such as DataDog, Splunk, PagerDuty, Prometheus, ServiceNow, AWS CloudWatch, Azure Monitor, and more), correlates signals across disparate sources, and reasons contextually like a human engineer to surface actionable insights and reduce mean time to resolution (MTTR) by up to ~90%. It is always-on and can be deployed as SaaS or in a customer’s VPC with enterprise security controls, providing autonomous incident response, pattern recognition, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Risk management and safety professionals requiring a solution to investigate root causes of incidents and prevent future occurrences

Audience

IT operations and DevOps that need an AI-driven platform to automate real-time incident detection, root cause analysis, and remediation across complex cloud and hybrid infrastructures

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salus Suite
United States
incident-insight.com

Company Information

NeuBird
Founded: 2023
United States
neubird.ai/

Alternatives

Alternatives

OpsWorker

OpsWorker

OpsWorker AI

Categories

Categories

Integrations

Amazon CloudWatch
Amazon Web Services (AWS)
Datadog
Dynatrace
Elasticsearch
Google Cloud Platform
IBM Cloud
InfluxDB
Microsoft Azure
Microsoft Excel
Microsoft Power BI
Microsoft Word
MongoDB
Prometheus
Redis
ServiceNow
Snowflake
Splunk Cloud Platform
Sysdig Monitor
Tableau

Integrations

Amazon CloudWatch
Amazon Web Services (AWS)
Datadog
Dynatrace
Elasticsearch
Google Cloud Platform
IBM Cloud
InfluxDB
Microsoft Azure
Microsoft Excel
Microsoft Power BI
Microsoft Word
MongoDB
Prometheus
Redis
ServiceNow
Snowflake
Splunk Cloud Platform
Sysdig Monitor
Tableau
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