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About

Incident Index helps teams run structured root cause analyses and generate stakeholder-ready incident reports without the usual post-incident write. Instead of collecting scattered notes and turning them into a document later, it guides the RCA session itself, capturing the timeline, causal factors, and 5 Whys in real time so the output is created as the work happens. Originally built to solve the frustration of rewriting incident reports after every review, Incident Index replaces that step with a simple, session-first workflow. Teams stay aligned during the discussion and walk away with a clear RCA and a report that can be shared with leadership or customers immediately.

About

Runframe is incident management and on-call scheduling for engineering teams, built natively in Slack. Declare incidents with /incident. Runframe creates a channel, assigns responders, and logs every action automatically. On-call rotations with escalation policies page the right person when no one responds. Analytics track MTTR, MTTA, and on-call fairness. Post-incident reviews use auto-generated timelines.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

The target audience of Incident Index includes cybersecurity professionals, risk analysts, IT managers, and organizations seeking to monitor, analyze, and respond to global security incidents efficiently.

Audience

Engineering teams at seed to Series C startups, 10-200 engineers. DevOps, SRE, and platform engineering teams that run on-call rotations. Engineering managers who need visibility into incident response metrics and on-call load distribution.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$15/user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Incident Index
Founded: 2026
United States
incidentindex.com

Company Information

Runframe
Founded: 2025
runframe.io

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Categories

Categories

Integrations

Slack

Integrations

Slack
Claim Incident Index and update features and information
Claim Incident Index and update features and information
Claim Runframe and update features and information
Claim Runframe and update features and information