ImpossibleFXImpossible Software
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ServEngageServion Global Solutions
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Related Products
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About
The world's leading realtime video personalization platform. Turn video, sound and data into engaging, dynamic and personal audiovisual experiences on desktops, smartphones and tablets with the world's leading realtime video personalization platform.
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations interested in a powerful video personalization platform
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Audience
Video engagement solution for organizations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.20 / minute
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationImpossible Software
Founded: 2003
Germany
www.impossiblesoftware.com
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Categories |
Categories |
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Integrations
Acqueon
Amazon Connect
Amazon S3
Amazon Web Services (AWS)
Avaya Aura
Hyperise
Webex Contact Center
YouTube
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Integrations
Acqueon
Amazon Connect
Amazon S3
Amazon Web Services (AWS)
Avaya Aura
Hyperise
Webex Contact Center
YouTube
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