Performax360Performax
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Related Products
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About
Boost your team’s effectiveness and productivity with greater visibility and control of critical business data. Ideolve’s intuitive collaboration tools for business help you collaborate effectively to gain visibility of all your work, automate workflows, enhance process flow management, and exception management and stay in the loop with mentions and real-time notifications. Job application responses on Google Forms are shared via Ideolve with evaluators to record feedback, assign tasks, and collaborate over the selection process. Frontline agents logged into ticketing systems for customer support can leverage cross-functional workflow by escalating complex and exceptional issues to senior team members via Ideolve to gain quick and effective resolutions. Compliance violations discovered during audits can be privately and securely shared via Ideolve’s exception management tools with relevant audit teams to collaborate on the review and remedial action.
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About
The LIVE 360° Customer Service assessment is customizable to your organization’s unique needs and requirements. According to McKinsey (2017): “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is helping customer service teams accelerate collaboration and cross-functional partnerships. Performax360 is a Cloud-based Software as a Service (SaaS) platform that can be deployed based on four different hosting options. Whether it’s an internal function, project, or initiative, a multi-stakeholder perspective can be critical for strategic and operational decision-making. When employees, customers, and partners are engaged in real-time, they help co-create new products and services and solve problems in innovative ways. Enhance strategy-execution effectiveness through continuous touchpoints with stakeholders from executive management to front-line employees, and from customers to partners.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Organizations in need of a solution to boost their team’s effectiveness and productivity with greater visibility
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Audience
Business Intelligence software for companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1 per user per month
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIdeolve
United States
ideolve.mithi.com
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Company InformationPerformax
Founded: 2015
United States
www.performax360.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Intelligence Features
Ad Hoc Reports
Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Supported
Dashboard
Supported
Data Analysis
Supported
Key Performance Indicators
Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Supported
Predictive Analytics
Supported
Profitability Analysis
Not Supported
Strategic Planning
Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
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Integrations
Freshdesk
Supported
Google Forms
Supported
Vaultastic
Supported
Zapier
Supported
Zoho CRM
Supported
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Integrations
Freshdesk
Not Supported
Google Forms
Not Supported
Vaultastic
Not Supported
Zapier
Not Supported
Zoho CRM
Not Supported
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