Performax360

Performax360

Performax
+
+

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About

Boost your team’s effectiveness and productivity with greater visibility and control of critical business data. Ideolve’s intuitive collaboration tools for business help you collaborate effectively to gain visibility of all your work, automate workflows, enhance process flow management, and exception management and stay in the loop with mentions and real-time notifications. Job application responses on Google Forms are shared via Ideolve with evaluators to record feedback, assign tasks, and collaborate over the selection process. Frontline agents logged into ticketing systems for customer support can leverage cross-functional workflow by escalating complex and exceptional issues to senior team members via Ideolve to gain quick and effective resolutions. Compliance violations discovered during audits can be privately and securely shared via Ideolve’s exception management tools with relevant audit teams to collaborate on the review and remedial action.

About

The LIVE 360° Customer Service assessment is customizable to your organization’s unique needs and requirements. According to McKinsey (2017): “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is helping customer service teams accelerate collaboration and cross-functional partnerships. Performax360 is a Cloud-based Software as a Service (SaaS) platform that can be deployed based on four different hosting options. Whether it’s an internal function, project, or initiative, a multi-stakeholder perspective can be critical for strategic and operational decision-making. When employees, customers, and partners are engaged in real-time, they help co-create new products and services and solve problems in innovative ways. Enhance strategy-execution effectiveness through continuous touchpoints with stakeholders from executive management to front-line employees, and from customers to partners.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations in need of a solution to boost their team’s effectiveness and productivity with greater visibility

Audience

Business Intelligence software for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ideolve
United States
ideolve.mithi.com

Company Information

Performax
Founded: 2015
United States
www.performax360.com

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Categories

Categories

Business Intelligence Features

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Integrations

Freshdesk
Google Forms
Vaultastic
Zapier
Zoho CRM

Integrations

Freshdesk
Google Forms
Vaultastic
Zapier
Zoho CRM
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