IT Retail POS

IT Retail POS

IT Retail
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About

IT Retail is the best point of sale software for grocery store, servicing thousands of grocers for over 26+ years! Vision IT Retail is committed to providing innovative, simple and powerful technology solutions that boost grocery retailers profitability Our Values We tell customers and partners the truth, we are straightforward and honest. Problems will happen we are all human, be we will admit when we are wrong and take responsibility to resolve the issue. We are a team of individuals who enjoy working hard towards a common goal – to provide awesome software that solves problems for grocers and that helps grocers be profitable. We delight our customers by giving them the best product and service available to grocers. There maybe be systems with more features but there we are unmatched when it comes to customer satisfaction. Innovation is in the fabric of who we are as a company and we achieve this by being a perpetual student.

About

Local Express is more than eCommerce platform Our goal is to empower independent retailers with the tools to excel in today’s digital world and go beyond eCommerce. Our mission Our goal is to bring equality and accessibility to the online grocery market. We are modernizing the eCommerce experience for food retailers everywhere and making sure that it is available to any grocer in any specialty. We want to give businesses the possibility to own all the processes. You won’t need an IT team of 20 people to develop your online store. Nor you’ll need a huge team to manage your online shop further. Going digital is not that hard, we promise.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Grocery stores and supermarkets that need a POS system

Audience

Shops and businesses looking for an end-to-end food eCommerce platform solution for their customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Get a quote today!
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.3 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • IT Retail is a great POS solution. It is founded by a grocer and has very practical applications. I've been using it for over ten years and it works great for our operations. Also, their support team is really responsive.
  • Works well for most things. Technical support agents are very polite and helpful. Reporting is adequate for most purposes.
  • The entire back office system is very user friendly. And easily navigated. The format of the pages are easy to understand and if/when looking for a particular report or looking to make a change in a product or function I can usually locate without having to reach out for assistance.

Cons

  • We had some hardware integration issues but they were resolved immediately.
  • Cannot download my customer list. Many things that have been wrong for months don't get corrected. We tried to order a hand held scanner and they wanted $600! These are $20 on Amazon. There is no customer service person assigned to an account to make sure things are up to par. One scale works well, but the second, identical one won't read our in-house bar codes. Their servers are sometimes very slow, giving inaccurate sales figures during the day. Accounting doesn't really show us where we stand on payments.
  • I believe that initially the only Con or suggestion I would have is that the set-up/software package include a touch screen for the back office user.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

IT Retail
Founded: 1993
United States
www.itretail.com

Company Information

LocalExpress
Founded: 2017
United States
localexpress.io

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Categories

Convenience Store Supported
Point of Sale Supported

Categories

Grocery Delivery Supported

Convenience Store Features

Deli / Restaurant Management Supported
Employee Management Supported
Fuel Management Supported
Fuel POS Not Supported
Grocery POS Supported
Inventory Management Supported
Lottery Management Not Supported
Loyalty Program Supported
Multi-Store Supported
Price Book Supported
Retail Management Not Supported
Single Store Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Not Supported
Returns Management Supported

Integrations

Instacart Supported
BRdata Supported
BarTender Supported
Blackhawk Network Supported
Citcon Supported
FutureProof Retail Supported
IRI Supported
IT Retail POS Not Supported
Inmar Intelligence Retail Cloud Supported
Mercato Supported
My Cloud Grocer Supported
QuickBooks Online Supported
RetailMetrix Supported
Revionics Supported
SAP Business One Supported
SAP CRM Supported
Shopify Not Supported
Zapier Supported
inComm Payments Supported

Integrations

Instacart Supported
BRdata Not Supported
BarTender Not Supported
Blackhawk Network Not Supported
Citcon Not Supported
FutureProof Retail Not Supported
IRI Not Supported
IT Retail POS Supported
Inmar Intelligence Retail Cloud Not Supported
Mercato Not Supported
My Cloud Grocer Not Supported
QuickBooks Online Not Supported
RetailMetrix Not Supported
Revionics Not Supported
SAP Business One Not Supported
SAP CRM Not Supported
Shopify Supported
Zapier Not Supported
inComm Payments Not Supported
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