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About

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name-brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.

About

ZenKey is a customer identity and access management (CIAM) solution that delivers a higher level of security by using data derived from wireless carriers secure customer identities and provide flexibility to manage the data users share. That means you can now offer a simple user experience to increase conversions and improve customer satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses looking for identity proofing, authentication and community verification

Audience

Companies looking for a highly secure and unique CIAM solution in the market

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Many Pros: taking in-house document and manual review to external software saved a ton of time and costs, a better, quicker customer experience lead to less customer frustration, and their reporting dashboard allows for identify areas of focus within our business.
  • The ease of use for customers is a huge positive when it comes to the ID.me portal. We have never heard of an issue where it provided a negative experience to the customer. It is also a great way for us to provide discounts to show our appreciation for customers.
  • Id.me is necessary to our discounting plan at HidrateSpark! We are so thankful for this fast and low-touch way to give back to those in our community.

Cons

  • No cons to share about ID.me as a business nor about their software.
  • I think they could use some work on their portal management. It is quite confusing to try to access the analytics. Another improvement they could make would be to allow the customers to see their usage from the analytics portal.
  • You will get charged by verification instead of by discount use. So, you do pay for those who verify and abandon which is a bummer.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ID.me
Founded: 2010
United States
www.id.me/

Company Information

ZenKey
Founded: 2019
United States
myzenkey.com

Alternatives

Alternatives

Udentify

Udentify

Fraud.com

Categories

AML Supported
Authentication Supported
KYC Supported
Single Sign On Supported

Categories

Identity Management Features

Access Certification Supported
Compliance Management Not Supported
Multifactor Authentication Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Supported
Single Sign On Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Single Sign On Features

Biometric Not Supported
Credential Management Not Supported
Identity Federation Not Supported
Multifactor Authentication Supported
Password Management Supported
Policy Management Not Supported
Social Sign On Not Supported
User Management Not Supported

Authentication Features

Biometric Supported
Credential Management Supported
Knowledge-Based Authentication Not Supported
Mobile Authentication Supported
Multifactor Authentication Not Supported
Out-of-Band Authentication Not Supported
Policy Management Not Supported
Self Service Portal Not Supported
Single Sign On Supported
Social Sign On Not Supported

Integrations

No info available.

Integrations

No info available.
Claim ID.me and update features and information
Claim ID.me and update features and information
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Claim ZenKey and update features and information