ICTPBX

ICTPBX

ICTInnovations
+
+

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About

ICTPBX is an open source, carrier-grade PBX platform built for ISPs, ITSPs, and service providers. It combines FreeSWITCH 1.10 as the media engine with FusionPBX 6.6 for PBX configuration, unified through the ICTCore REST API and managed from a modern Angular 13 web dashboard. Unlike hosted PBX solutions, ICTPBX runs entirely on your own infrastructure. You control your data, your tenants, and your billing. Scale from a handful of extensions to thousands of seats without per-user licensing costs. It’s built for multi-tenant deployment. Each tenant gets their own isolated PBX environment with custom branding, quota limits, and role-based access control. Core capabilities: SIP extensions, ring groups, call queues (ACD), and IVR menus Voicemail, conferences, time conditions, and call flows SIP trunks (gateways), inbound DID routing, call blocking Multi-tenant with per-tenant branding and quota management Voice, fax (T.38/FoIP), SMS (SMPP), and email on one platform

About

iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation. The platform supports inbound, outbound, and blended operations with features like predictive, power, preview, and auto dialers, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call, real-time dashboards, advanced call routing, and a Movable Dialer for flexible agent workflows. Designed for scalability, iCallify improves efficiency, boosts conversions, and delivers personalized experiences. It offers multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), Theme Customization for brand alignment, TCPA Compliance for secure outreach, and seamless CRM and third-party integrations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Telecommunications, ITSP, Call centers, Contact centers, CTI, customer services, Health care, BPOs

Audience

SMBs, large enterprises, BPOs, banks, healthcare providers, e-commerce, telecom, real estate, and IT/ICT companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$6000/one-time payment
Free Version
Free Trial

Pricing

$10 /user/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.0 / 5
design 3.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ICTInnovations
Founded: 2006
Pakistan
www.ictinnovations.com

Company Information

iCallify
Founded: 2011
United States
icallify.com

Alternatives

No Alternatives

Alternatives

uContact

uContact

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T-Max Predictive Dialer

T-Max Dialer & Communications
DialerAI

DialerAI

Star2Billing S.L. (ESB65173742)

Categories

PBX

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Odoo
Salesforce
WhatsApp
Zoho CRM

Integrations

Odoo
Salesforce
WhatsApp
Zoho CRM
Claim ICTPBX and update features and information
Claim ICTPBX and update features and information
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Claim iCallify and update features and information