ICTPBXICTInnovations
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Related Products
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About
ICTPBX is an open source, carrier-grade PBX platform built for ISPs, ITSPs, and service providers. It combines FreeSWITCH 1.10 as the media engine with FusionPBX 6.6 for PBX configuration, unified through the ICTCore REST API and managed from a modern Angular 13 web dashboard.
Unlike hosted PBX solutions, ICTPBX runs entirely on your own infrastructure. You control your data, your tenants, and your billing. Scale from a handful of extensions to thousands of seats without per-user licensing costs.
It’s built for multi-tenant deployment. Each tenant gets their own isolated PBX environment with custom branding, quota limits, and role-based access control.
Core capabilities:
SIP extensions, ring groups, call queues (ACD), and IVR menus
Voicemail, conferences, time conditions, and call flows
SIP trunks (gateways), inbound DID routing, call blocking
Multi-tenant with per-tenant branding and quota management
Voice, fax (T.38/FoIP), SMS (SMPP), and email on one platform
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About
iCallify is an intelligent, multi-tenant contact center software built to streamline business communications and enhance customer engagement through AI-powered automation.
The platform supports inbound, outbound, and blended operations with features like predictive, power, preview, and auto dialers, IVR, voice broadcasting, WhatsApp integration, WhatsApp Business Calling, click-to-call, real-time dashboards, advanced call routing, and a Movable Dialer for flexible agent workflows.
Designed for scalability, iCallify improves efficiency, boosts conversions, and delivers personalized experiences. It offers multi-channel communication, advanced reporting, supervisor controls (monitor, whisper, barge), Theme Customization for brand alignment, TCPA Compliance for secure outreach, and seamless CRM and third-party integrations.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Telecommunications, ITSP, Call centers, Contact centers, CTI, customer services, Health care, BPOs
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Audience
SMBs, large enterprises, BPOs, banks, healthcare providers, e-commerce, telecom, real estate, and IT/ICT companies
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$6000/one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10 /user/month
Flexible pricing tailored to your business needs. Start with a 14-day free trial to explore all features—contact us for detailed pricing and a customized quote.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationICTInnovations
Founded: 2006
Pakistan
www.ictinnovations.com
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Company InformationiCallify
Founded: 2011
United States
icallify.com
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Categories |
Categories |
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Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Supported
Voice Customization
Supported
Voice Mail
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
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Integrations
Odoo
Not Supported
Salesforce
Not Supported
WhatsApp
Not Supported
Zoho CRM
Not Supported
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Integrations
Odoo
Supported
Salesforce
Supported
WhatsApp
Supported
Zoho CRM
Supported
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