INTELITY

INTELITY

Intelity
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About

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

About

SuitePad is an award-winning in-room digital guest engagement platform built for the hospitality industry that transforms how guests interact with hotel services by combining a digital guest directory, booking tool for room service and spa or table reservations, internal and external calling, TV remote control, chat, quick feedback, and personalized push messaging on a dedicated tablet or via bring-your-own-device interfaces, all accessible during the guest’s stay. It acts as a digital concierge that replaces traditional paper materials, phones, and remotes with a modern, cloud-connected interface that integrates with property management systems, supports centralized content management across multiple properties, and provides tools to update information and analyze guest usage. SuitePad includes features such as the Stay Manager for personalized stay planning, sustainability options like skipping daily housekeeping, entertainment and app integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a hospitality technology platform to manage guest experience and staff operations

Audience

Hotel operators, chains, and hospitality professionals wanting to modernize and digitize guest communication and in-room services with an interactive digital concierge platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Intelity
Founded: 2007
United States
intelity.com

Company Information

SuitePad
Founded: 2012
Germany
www.suitepad.de/

Alternatives

AIPEX Virtual Concierge

AIPEX Virtual Concierge

AIPEX Technologies

Alternatives

INTELITY

INTELITY

Intelity

Categories

Categories

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

ALICE Supported
Agilysys Analyze Supported
Aloha EPOS Supported
Guestware Supported
Infor Birst Supported
Knowcross Supported
Maestro Supported
Mews Supported
Opera Supported
Oracle Cloud Infrastructure Supported
Oracle MICROS Express Station Supported
Silverware Supported
Stayntouch PMS Supported
WebRezPro Supported

Integrations

ALICE Not Supported
Agilysys Analyze Not Supported
Aloha EPOS Not Supported
Guestware Not Supported
Infor Birst Not Supported
Knowcross Not Supported
Maestro Not Supported
Mews Not Supported
Opera Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle MICROS Express Station Not Supported
Silverware Not Supported
Stayntouch PMS Not Supported
WebRezPro Not Supported
Claim INTELITY and update features and information
Claim INTELITY and update features and information
Claim SuitePad and update features and information
Claim SuitePad and update features and information