INTELITY

INTELITY

Intelity
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About

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

About

Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels looking for a hospitality technology platform to manage guest experience and staff operations

Audience

Hospitality Solution for hotels

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Intelity
Founded: 2007
United States
intelity.com

Company Information

MS Shift
Founded: 2005
United States
ms-concierge.com

Alternatives

AIPEX Virtual Concierge

AIPEX Virtual Concierge

AIPEX Technologies

Alternatives

Cloud Claims

Cloud Claims

APP Tech
Mya

Mya

Concierge Inc.

Categories

Categories

Concierge Supported

Hospitality Property Management Features

Built-in Accounting Supported
Catering Not Supported
CRM Supported
Employee Management Not Supported
Extended Stay Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Not Supported
Marketing Automation Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Integrations

Opera Supported
ALICE Supported
Agilysys Analyze Supported
Aloha EPOS Supported
Facebook Messenger Not Supported
Google Maps Not Supported
Guestware Supported
Infor Birst Supported
Knowcross Supported
Maestro Supported
Mews Supported
Microsoft Outlook Not Supported
OpenTable Not Supported
Oracle Cloud Infrastructure Supported
Oracle MICROS Express Station Supported
Skype Not Supported
Stayntouch PMS Supported
Ticketmaster Not Supported
WebRezPro Supported
Yelp Not Supported

Integrations

Opera Supported
ALICE Not Supported
Agilysys Analyze Not Supported
Aloha EPOS Not Supported
Facebook Messenger Supported
Google Maps Supported
Guestware Not Supported
Infor Birst Not Supported
Knowcross Not Supported
Maestro Not Supported
Mews Not Supported
Microsoft Outlook Supported
OpenTable Supported
Oracle Cloud Infrastructure Not Supported
Oracle MICROS Express Station Not Supported
Skype Supported
Stayntouch PMS Not Supported
Ticketmaster Supported
WebRezPro Not Supported
Yelp Supported
Claim INTELITY and update features and information
Claim INTELITY and update features and information
Claim MS Shift and update features and information
Claim MS Shift and update features and information