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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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Domo
Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results.
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StarTree
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Pylon
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OpenDQ
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Aurigo Essentials
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Runit RealTime Cloud
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Whether your chain is comprised of three stores, fifty stores or more, Runit RealTime Cloud will adapt with you as it helps you streamline ordering, distribution, customer experience, payments and e-commerce integration.
Runit RealTime Cloud is available for PC, Mac and iPad, giving you plenty of options to leverage hardware you already have.
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Request a customized demo today!
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R3 Contract Management for GovCon
R3 Contract Management for GovCon is a practical, flexible, and affordable software solution purpose-built for small to mid-sized Federal Government Contractors. Use it to manage your contracts, subcontracts, mods, CLINs, CDRLs, and FAR clauses.......all in one, integrated system. Quickly create contract briefs, manage CUI/ITAR with our CMMC-compliant system, reduce risk, and improve productivity.
Don’t waste another minute searching your hard drive or email for the right documents, creating spreadsheets of contract data and information, or worrying whether you have the most recent versions. Gain greater control over your contracts by storing your contracts and all the related data and documents in a secure, centralized contract repository. Our role-based permissions and security allows you to protect and share information with those who may need it, including program managers and others who deliver the work under the contract.
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aiReflex
Fraud.com's aiReflex determines which transactions are legitimate in real-time using a multi-layer defence coupled with explainable AI to fight fraud & improve customer trust.
The detection layer analyses your transactional data in real-time to deliver unmatched risk-scoring accuracy. The multi-layer defence identifies suspicious transactions using our adaptive machine learning algorithms, adaptive rules & next-generational behavioural engine to create hyper granular profiles for every individual to identify abnormal behaviour.
aiReflex's Response layer manages fraud centrally via an omnichannel case manager, automating tasks & decision-making to reduce fraud, friction & fraud team inefficiencies. Investigators become superheroes with a 360-degree view of the customer and explainable AI to manage a case with great accuracy & speed, with intelligent search, reporting, queue management & link analysis.
Contact us at fraud.com to learn how we can improve your fraud defences.
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