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About

Keep your restaurant running smoothly with AI that handles the toughest orders. IBM watsonx Orders is an AI-powered voice agent that accurately takes orders from your drive-thru guests and speeds them to the pay window. It supports a multitude of use cases, including loyalty programs and mobile orders. It knows the customization options of every menu item. It’s aware of what’s available and what’s not. Optimize the drive-thru order-taking experience for guests and crew with an AI-powered voice assistant you can rely on. watsonx Orders can take 87% of orders on average without crew intervention, including orders with complex customizations, mobile pickups, and loyalty codes. It can gracefully hand off to a crew member when needed. Like a veteran crew member, watsonx Orders is friendly and speedy. It keeps dialog to a minimum for maximum throughput, up to 150 cars an hour in a dual-lane drive-thru.

About

Maple is a voice AI customer support platform built specifically for restaurants and similar service businesses that uses advanced natural language and menu-aware intelligence to answer inbound calls 24/7, take and process orders with high accuracy, manage reservations (including booking, modification, and cancellation), upsell intelligently, and work with multiple languages so teams never miss opportunities or lose business due to unanswered calls or manual handling; it integrates directly with restaurants’ point-of-sale systems to understand menus, including dietary needs and allergies, capture orders precisely, personalize guest interactions, and drive higher average ticket sizes and operational efficiency, while enterprise-grade infrastructure supports scalability and reliability across single or multi-location operations so restaurants can automate routine call tasks, increase order capture, and enhance guest experience without added staffing burden.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurant businesses in search of an AI solution to manage their operations, customers, orders, and processes

Audience

Restaurant operators and hospitality businesses that want an AI-powered voice automation solution to handle calls, take orders, manage reservations, and streamline customer phone interactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$50 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/watsonx-orders

Company Information

Maple
Founded: 2023
United States
www.maple.inc/

Alternatives

Alternatives

Beyond Menu POS

Beyond Menu POS

Beyond Menu

Categories

Categories

Integrations

Clover
IBM watsonx Code Assistant
IBM watsonx.ai
OpenTable
Shift4
Square POS
Toast

Integrations

Clover
IBM watsonx Code Assistant
IBM watsonx.ai
OpenTable
Shift4
Square POS
Toast
Claim IBM watsonx Orders and update features and information
Claim IBM watsonx Orders and update features and information
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